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For Companies At a Glance
- Tasks: Engage potential clients via phone and email to promote our insurance offerings.
- Company: Join Howden, a global insurance group with a vibrant employee-owned culture.
- Benefits: Enjoy a clear career path, professional training, and flexible working options.
- Why this job: Kickstart your insurance career with hands-on training and real impact in a supportive team.
- Qualifications: GCSE Maths and English; no prior experience needed, just ambition and resilience.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
As a Telemarketer, you will help us drive new business opportunities.
What We Offer: We provide a clear career path with opportunities to acquire professional qualifications that will enhance your skills and advance your career. No prior insurance knowledge is required; we support your growth through on-the-job training, e-learning, in-house courses, and professional qualifications.
As a Telemarketer, you will develop your insurance knowledge, giving you the foundation to launch your insurance career in broking, claims or underwriting. Please note this is a full-time, permanent opportunity. You will be based in our Croydon office and ideally be onsite for 2 days per week on average. During training, you will be required to come into the office Monday to Friday.
Overview:
- Interacting with potential clients via telephone and e-mail to promote the suite of insurance we offer.
- Attending conferences to help build our brand awareness and business opportunities.
- Promoting Howden product range to prospective and lapsed clients.
- Enter and update customer information in our database.
- Booking high-quality appointments for our executives to follow up.
- Educating prospects about who we are and the value we bring.
- Building a strong pipeline of leads.
- Compile meeting notes and file recordings.
About you:
- You will be tenacious and enjoy working towards targets as you will be speaking with clients to develop new business meeting and generated opportunities for the Account Handlers.
- You may currently be working in a lead generation/sales role and are now looking for a career. We don’t require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.
- You will be resilient and have an entrepreneurial mindset, as you will be working closely with management to plan campaigns that maximise new business opportunities and drive lead generation activity.
- You will be ambitious. We promote within; everyone in a leadership position started out as an Account Handler - We give you all the tools, all we ask from you is the desire to succeed.
Knowledge: Previous experience in retail, customer services, sales or a call centre background is desirable.
Qualifications: GCSE Maths and English (or equivalent).
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Telemarketer - Corporate & Commercial in Croydon employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketer - Corporate & Commercial in Croydon
✨Tip Number 1
Get to know Howden and its culture before your interview. Research their values and how they support employee growth. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! As a Telemarketer, you'll need to communicate clearly and confidently. Role-play with a friend or family member to refine your approach and get comfortable with discussing Howden's products and services.
✨Tip Number 3
Network like a pro! Attend industry events or conferences where Howden might be present. This is a great way to meet potential colleagues and learn more about the company while making a lasting impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Telemarketer - Corporate & Commercial in Croydon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in sales or customer service that relate to the Telemarketer position – it’ll help us see why you’re a great fit!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using clear language and bullet points where necessary. This helps us quickly understand your qualifications and what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howden Group
✨Know Your Stuff
Before the interview, make sure you understand Howden's business model and the insurance products they offer. Familiarise yourself with commercial insurance terms and concepts, as this will help you speak confidently about how you can contribute to their goals.
✨Show Your Tenacity
As a Telemarketer, you'll need to demonstrate your resilience and determination. Prepare examples from your past experiences where you've successfully met targets or overcome challenges. This will show them that you have the right mindset for the role.
✨Practice Your Pitch
Since you'll be promoting Howden's products, practice your sales pitch beforehand. Role-play with a friend or family member to refine your communication skills. Make sure you can clearly articulate the value of the services offered and how they can benefit potential clients.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about the training process, career progression opportunities, or how success is measured in the Telemarketer position. This demonstrates your enthusiasm and commitment to growing within the company.
