At a Glance
- Tasks: Support business applications, resolve technical issues, and lead projects for smooth operations.
- Company: Join Howden, a global team of 18,000 passionate individuals driving change in insurance.
- Benefits: Enjoy work/life balance, career progression, and a supportive culture.
- Why this job: Make a real impact while collaborating with diverse teams in a dynamic environment.
- Qualifications: Experience in business application support and strong communication skills are essential.
- Other info: Flexible working options available to suit your needs.
The predicted salary is between 28800 - 43200 £ per year.
Business Applications Support Administrator page is loaded## Business Applications Support Administratorlocations: Milton Keynes – The Avebury: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 1, 2025 (30+ days left to apply)job requisition id: R0013667Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.**The Role**We are looking for a proactive and diligent Business Applications Support Administrator to join our team in Milton Keynes.Your involvement is vital in guaranteeing smooth day-to-day operations, addressing technical issues, and assisting in the creation of solutions that are in line with our strategic goals. This role offers the opportunity to work closely with various groups, responding to urgent issues, leading projects, and supporting key market and broking systems. **What You’ll Be Doing*** Responding promptly to urgent technical issues and service requests* Supporting and advising users on business applications* Investigating, analyzing, and prioritizing incidents and requests* Performing routine and ad-hoc system maintenance* Handling assigned projects and contributing to team initiatives* Providing management information and reporting to senior partners* Supporting market systems and developing knowledge of broking platforms* Assisting with user application testing for upgrades and patches* Collaborating with internal teams and external partners to resolve issues **Who We’re Looking For*** Prior background in a role involving support or managing systems* Familiarity with Global XB / Sector or Salesforce is a plus* Basic understanding of the insurance industry and ITIL practices* Good communication skills, both written and verbal* Ability to manage workloads and prioritise tasks independently* A collaborative teammate with excellent interpersonal skills* Comfortable working in a fast-paced, dynamic environment**Qualifications*** Relevant experience in business application support or systems administration* Qualifications in IT, Business Systems, or a related field are desirable* Exposure to insurance systems or financial services is advantageousA career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:* Our successes have all come from someone brave enough to try something new* We support each other in the small everyday moments and the bigger challenges* We are determined to make a positive difference at work and beyond# # **Reasonable adjustments**We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours\\* or hybrid working\\*.If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.\\*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent #J-18808-Ljbffr
Business Applications Support Administrator employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Applications Support Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching Howden's culture and values. They love a no-limits mindset, so think of examples from your past where you’ve pushed boundaries or collaborated effectively. Show them you’re a perfect fit!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves addressing technical issues, brush up on common scenarios you might face. Be ready to demonstrate how you’d tackle these challenges during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Howden team. Let’s get you that interview!
We think you need these skills to ace Business Applications Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Applications Support Administrator role. Highlight any relevant experience in business application support or systems administration, and don’t forget to mention your familiarity with tools like Global XB or Salesforce!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our values at Howden. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Communication Skills: Since good communication is key for this role, make sure your written application is clear and concise. Avoid jargon and keep it professional yet approachable. We want to see how well you can convey your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Howden Group
✨Know Your Stuff
Make sure you brush up on your knowledge of business applications and systems administration. Familiarise yourself with tools like Global XB, Sector, or Salesforce, as well as basic ITIL practices. This will show that you're proactive and ready to tackle the technical challenges of the role.
✨Showcase Your Communication Skills
Since this role involves advising users and collaborating with teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving technical issues or managing projects.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully handled urgent technical issues or service requests. Highlight your analytical skills and how you prioritised tasks to ensure smooth operations, as this is crucial for the Business Applications Support Administrator role.
✨Emphasise Team Collaboration
This position requires working closely with various groups, so be prepared to talk about your experience in team settings. Share examples of how you've contributed to team initiatives and supported colleagues, showcasing your collaborative spirit and interpersonal skills.