At a Glance
- Tasks: Support global finance systems and resolve Unit4 workflow issues.
- Company: Join a diverse and inclusive team at Howden.
- Benefits: Flexible hours, hybrid working, and professional development opportunities.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Make a real impact in finance operations while enhancing your skills.
- Qualifications: Experience with Unit4 Financials and strong problem-solving abilities required.
The predicted salary is between 40000 - 45000 £ per year.
The Finance Systems & Support Analyst is responsible for managing and supporting global finance workflow activity and systems support, with a focus on Unit4 Financials. The role ensures operational continuity, resolves system issues, supports global stakeholders, and contributes to process improvements and training initiatives.
Responsibilities
- Resolve and manage Unit4 workflow issues and escalations.
- Address and resolve global invoice approval related issues.
- Troubleshoot CODAXL and user issues.
- Provide support for Global User finance system queries.
- Provide backup to Communication and Alerts.
- Act as point of contact for Unit4 workflow-related queries at 3rd line level.
- Raise and manage P1 tickets with Unit4 support.
- Participate in MIR and CAR calls as needed.
- Serve as escalation point for WNS and other stakeholders.
- Communicate system issues and resolutions to users, IT, and Finance teams.
- Liaise with WNS, UK FinOps, HIBL Finance, IT, Cashiers, and SharePoint bot teams.
- Deliver training and guidance on finance workflows and systems.
- Develop and maintain reports, selectors, presenters, and master data.
- Create and manage finance system capabilities.
- Schedule and execute maintenance runs.
- Support year‑end processes and re‑dos.
- Manage invoice deletions and system configurations (e.g., company creation, pay masters, exchange rates, asset queries, supplier workflows).
Qualifications
- Bachelor’s degree in Finance, Business Administration, Information Systems, or related field (desirable).
- 2+ years of experience in finance operations or systems support.
- Experience with Unit4 Financials (essential).
- Strong understanding of finance workflows and global finance operations.
- Proven ability to manage escalations and communicate with cross‑functional teams.
- Excellent problem‑solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Ability to work independently and manage multiple priorities.
- Proficiency in reporting tools and data analysis.
- Detail‑oriented with focus on process improvement.
- Experience working in a global or shared services environment (desirable).
- Familiarity with ticketing systems and incident management protocols.
- Knowledge of finance compliance and audit requirements.
Benefits & EEO
Howden values diversity and offers reasonable accommodations to ensure alignment with your needs. Adjustments may include flexible hours, hybrid working, and support for software, IT, and office setups. We also foster a culture of inclusive and supportive workplace.
Unit4 Support Analyst employer: Howden Group Services Limited
Howden is an exceptional employer that prioritises employee well-being and professional growth, particularly for the Unit4 Support Analyst role. With a commitment to diversity and inclusivity, we offer flexible working arrangements and a supportive culture that encourages collaboration and innovation. Our global presence provides unique opportunities for career advancement and skill development in a dynamic finance environment.
Contact Details:
Howden Group Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Unit4 Support Analyst
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We think you need these skills to ace Unit4 Support Analyst
Some tips for your application 🫡
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How to prepare for a job interview at Howden Group Services Limited
✨Brush Up on Financial Analysis Skills
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