At a Glance
- Tasks: Manage complex technical processes and support junior colleagues in a dynamic team.
- Company: Join Howden, a diverse and supportive insurance company making a positive impact.
- Benefits: Flexible working hours, career development opportunities, and a collaborative environment.
- Other info: Embrace a culture of diversity and continuous improvement.
- Why this job: Make a real difference in the insurance industry while growing your skills.
- Qualifications: Experience in technical administration and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Role
As a Senior Insurance Technician, you will play a meaningful role within our Business Services team, supporting the delivery of high‑quality technical and administrative services for our growing client base. Serving as a trusted contact for London-based teams and internal partners, you will take ownership of complex technical processes, ensuring data and documentation are accurate and maintain strict compliance standards. You will also contribute to the development of guidelines and play a key role in mentoring and supporting junior colleagues, helping to strengthen technical capability across the department.
What You’ll Be Doing
- Handling sophisticated technical administration tasks with accuracy and attention to detail.
- Reviewing, validating, and approving technical data submissions in line with company standards.
- Preparing and auditing technical reports, statements, and reconciliations.
- Leading all aspects of data entry, credit control activity, and resolving any outstanding issues.
- Providing timely and accurate management information to internal partners.
- Ensuring all records and transactions align with internal controls and regulatory requirements.
- Acting as a key escalation point for internal teams, brokers, clients, and external partners.
- Supporting and mentoring junior colleagues to build broader team capability.
- Contributing to continuous improvement initiatives across systems and workflow processes.
Who We’re Looking For
We are looking for an experienced technical professional with a strong understanding of insurance operations and the mechanisms involved in the London Market. You will assume responsibility for complex work, demonstrate strong analytical and problem‑solving skills, and maintain exceptionally high standards. You will bring:
- Extensive experience in technical administration or accounting within insurance or financial services.
- Strong knowledge of London Market processes, systems, and technical requirements.
- Proven ability to review, audit, and quality‑check complex work for accuracy and compliance.
- Excellent organisational skills and capability for working effectively under pressure.
- Strong communication skills, capable of building relationships and influencing colleagues at all levels.
- High attention to detail and a methodical approach to solving problems.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- A collaborative mindset with the ability to mentor and support less experienced team members.
Qualifications
- GCSEs (or equivalent) including Maths and English at Grade C or above.
- A‑Levels (Grade A–C) or equivalent.
- Progression towards professional qualifications is beneficial but not required.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. We support each other in the small everyday moments and the bigger challenges, and we are determined to make a positive difference at work and beyond.
Reasonable adjustments
We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working, where possible.
Senior Technician in Milton Keynes employer: Howden Group Services Limited
At Howden, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and personal growth. As a Senior Technician in our London office, you will not only engage in meaningful work but also have the opportunity to mentor junior colleagues, ensuring a supportive environment that values diversity and encourages professional development. With flexible working arrangements and a commitment to making a positive impact, Howden is the ideal place for those seeking a rewarding career in the insurance sector.
Contact Details:
Howden Group Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technician in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about the London Market. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of compliance standards. We recommend practising common interview questions related to technical administration and showcasing your problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Technician role. We make it easy for you to showcase your skills and experience directly to our hiring team!
We think you need these skills to ace Senior Technician in Milton Keynes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in technical administration and insurance operations. We want to see how your skills align with the role of Senior Technician, so don’t hold back on showcasing your relevant achievements!
Showcase Your Attention to Detail:Since this role requires a high level of accuracy, it’s crucial to demonstrate your attention to detail in your application. Use specific examples from your past work where you’ve successfully managed complex tasks or ensured compliance with standards.
Highlight Your Mentoring Experience:As a Senior Technician, you’ll be mentoring junior colleagues. Make sure to mention any previous experience you have in supporting or training others. We love to see how you can contribute to building team capability!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Howden Group Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance operations and the London Market. Familiarise yourself with the technical processes and compliance standards mentioned in the job description. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since the role requires high accuracy and attention to detail, prepare examples from your past experience where you've successfully handled complex tasks. Be ready to discuss how you ensure data integrity and compliance in your work, as this will demonstrate your fit for the position.
✨Be a Team Player
Highlight your collaborative mindset and mentoring experience during the interview. Share specific instances where you've supported junior colleagues or contributed to team initiatives. This will resonate well with the company's focus on building broader team capability.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team's current challenges or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
