Change Manager

Change Manager

Full-Time 50000 - 60000 £ / year (est.) No working from home possible
Howden Group Services Limited

At a Glance

  • Tasks: Drive change initiatives and support the adoption of a new broking solution.
  • Company: Join Howden, a global insurer with a focus on digital transformation.
  • Benefits: Enjoy a supportive culture, flexible hours, and opportunities for innovation.
  • Other info: Work in a hybrid model with a talented international team.
  • Why this job: Be part of a major transformation and make a real impact in a dynamic environment.
  • Qualifications: Experience in change management and strong communication skills are essential.

The predicted salary is between 50000 - 60000 £ per year.

This is a 6‑month fixed‑term contract supporting Howden’s global digital transformation, a key strategic enabler of the 30:30 vision for Howden Re. The role involves driving business change activities across the programme and supporting adoption of a new broking solution. You will be based in our Central London office with a hybrid work pattern and may have some travel requirements.

Responsibilities

  • Change Planning and Delivery
    • Plan and implement the change strategy.
    • Develop interventions such as change impact assessment.
    • Create clear, compelling communication and training materials.
  • Stakeholder Management
    • Stakeholder mapping and analysis.
    • Identify and mitigate resistance to change.
    • Build strong relationships with stakeholders at all levels.
    • Provide regular updates and reports on change progress.
  • Change Impact Assessment & Business Readiness
    • Conduct thorough impact assessments with the Programme Team.
    • Prioritise areas of impact and readiness criteria.
    • Drive business readiness to ensure successful implementation.
  • Communications Management
    • Support the delivery of the communication plan at programme and local levels.
    • Produce and maintain effective communication channels and materials.
    • Build a network of people within the programme who can communicate changes.
  • Training & Development
    • Collaborate with training specialists to develop and deliver training programs.
    • Own and drive the training schedule, adapting as required.
  • Metrics & Evaluation
    • Measure change initiatives through KPIs and evaluate progress.
    • Use feedback and data to continuously improve change management.
  • Adoption Reporting
    • Support adoption reporting integrated into benefits realisation.

Requirements

  • Previous experience in a similar change management role, delivering change for complex global programmes.
  • Strong change management skills with a focus on timely delivery.
  • Experience working with teams and individuals impacted by organisational changes.
  • Excellent relationship management and interpersonal skills, able to work with senior managers in a fast‑paced environment.
  • Strong communication skills, able to craft clear, engaging content for diverse, global audiences.
  • Experience in Reinsurance and/or Insurance is beneficial.
  • Experience with broking platforms (e.g., OpenTWINS) is beneficial.
  • A certification in change management is desirable.

Benefits

Howden offers a supportive, inclusive culture that values diversity and encourages innovation. The role provides an opportunity to contribute to a major transformation in a global insurer and to work with a talented, international team. Reasonable adjustments are available to support employees with diverse needs, including flexible hours or hybrid working where possible.

Change Manager employer: Howden Group Services Limited

Howden is an exceptional employer that fosters a supportive and inclusive culture, making it an ideal place for professionals seeking to make a meaningful impact in the insurance industry. With a focus on diversity and innovation, employees benefit from flexible working arrangements and opportunities for personal and professional growth while contributing to a significant global digital transformation. Located in Central London, the role of Change Manager offers the chance to collaborate with a talented international team, ensuring a rewarding and dynamic work experience.

Howden Group Services Limited

Contact Details:

Howden Group Services Limited Recruitment Team

We think you need these skills to ace Change Manager

Change Management
Change Impact Assessment
Stakeholder Management
Communication Skills
Training Development
Relationship Management
Data Analysis