Operations Assistant

Operations Assistant

City of Westminster Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support operations and administration, manage data, and assist in project coordination.
  • Company: Howden is a global leader in insurance, fostering innovation and collaboration across 100+ countries.
  • Benefits: Enjoy flexible hours, hybrid working, and a supportive environment that values diversity.
  • Why this job: Join a dynamic team focused on operational efficiency and making a positive impact worldwide.
  • Qualifications: Experience in admin or operations, basic financial product knowledge, and Microsoft Office proficiency preferred.
  • Other info: Be part of a culture that promotes work/life balance and career progression.

The predicted salary is between 28800 - 43200 £ per year.

Are you passionate about internal systems and operational efficiency? If you thrive in a collaborative environment and enjoy streamlining processes, this could be the perfect opportunity for you.

What You\’ll Be Doing

  1. Operations & Administration
  • Provide daily administrative support to operations and adviser teams.
  • Maintain internal systems and databases, ensuring data accuracy and currency.
  • Monitor data consistency across business systems and produce reports to identify areas for improvement.
  • Liaise with internal and external data teams to support reporting for management and sales.
  • Project Management Support
    • Assist in coordinating internal projects, including system upgrades, compliance initiatives, and adviser onboarding.
    • Track project milestones and report on progress, risks, and timelines.
    • Collaborate with cross-functional teams to ensure timely completion of project tasks.
  • Process Improvement
    • Identify opportunities to streamline workflows and enhance operational efficiency.
  • Communication & Stakeholder Support
    • Act as a secondary point of contact between operations, advisers, providers, and third-party partners.
    • Support the coordination of meetings, training sessions, and internal communications.

    What Do We Offer in Return?

    A career that you define. At Howden, we value diversity and are committed to supporting our employees. We believe that success comes from embracing new ideas, supporting each other, and making a positive impact both at work and beyond.

    We provide reasonable accommodations to ensure our positions align with your needs, including flexible hours, hybrid working, and other adjustments.

    Requirements

    • Previous experience in an administrative or operational role within financial services (mortgages, protection, or insurance) is desirable.
    • Basic understanding of financial products such as mortgages, life insurance, and general insurance is a plus.
    • Proficiency in Microsoft Office Suite.
    • Experience supporting projects is advantageous.

    Who Are We?

    Howden is a global collective of talented and passionate individuals. With a presence in over 100 countries and 18,000 employees, we are dedicated to pushing the boundaries of insurance through collaboration and innovation. Our culture is our greatest strength, fostering work/life balance, career progression, sustainability, and volunteering. Join us to be part of a dynamic team driving change worldwide.

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    Operations Assistant employer: Howden Group Ltd

    At Howden, we pride ourselves on being an excellent employer that champions diversity and innovation within a collaborative environment. Our commitment to employee growth is reflected in our flexible working arrangements and focus on work/life balance, ensuring that you can thrive both personally and professionally while contributing to meaningful projects in the financial services sector.
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    Contact Detail:

    Howden Group Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations Assistant

    ✨Tip Number 1

    Familiarise yourself with the financial services sector, especially in areas like mortgages and insurance. Understanding these products will not only help you in interviews but also demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Highlight any experience you have with project management tools or methodologies. Being able to discuss how you've successfully tracked project milestones or improved processes in previous roles can set you apart from other candidates.

    ✨Tip Number 3

    Network with current or former employees of Howden on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.

    ✨Tip Number 4

    Prepare specific examples of how you've streamlined workflows or improved operational efficiency in past roles. Being ready to share these stories will showcase your problem-solving skills and proactive approach.

    We think you need these skills to ace Operations Assistant

    Administrative Support
    Data Management
    Attention to Detail
    Project Coordination
    Process Improvement
    Communication Skills
    Stakeholder Engagement
    Microsoft Office Suite Proficiency
    Financial Services Knowledge
    Report Generation
    Cross-Functional Collaboration
    Time Management
    Problem-Solving Skills
    Adaptability

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in administrative or operational roles, especially within financial services. Emphasise any specific skills related to internal systems and operational efficiency.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for streamlining processes and your ability to work collaboratively. Mention specific examples of how you've improved workflows or supported projects in previous roles.

    Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any experience you have with project management. If you have a basic understanding of financial products, be sure to mention it as well.

    Show Enthusiasm for the Company: Research Howden and express your enthusiasm for their commitment to diversity and innovation in your application. Mention how you align with their values and how you can contribute to their mission.

    How to prepare for a job interview at Howden Group Ltd

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of an Operations Assistant. Familiarise yourself with tasks like maintaining internal systems, monitoring data consistency, and supporting project management. This will help you answer questions confidently and demonstrate your enthusiasm for the role.

    ✨Showcase Your Experience

    Prepare to discuss your previous experience in administrative or operational roles, especially within financial services. Highlight specific examples where you've improved processes or supported projects, as this aligns well with what the company is looking for.

    ✨Demonstrate Communication Skills

    Since the role involves liaising with various teams and stakeholders, be ready to showcase your communication skills. You might be asked how you would handle conflicts or coordinate meetings, so think of examples that illustrate your ability to communicate effectively.

    ✨Ask Insightful Questions

    Prepare a few thoughtful questions about the company's operations and culture. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Consider asking about their approach to process improvement or how they support employee development.

    Operations Assistant
    Howden Group Ltd
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    • Operations Assistant

      City of Westminster
      Full-Time
      28800 - 43200 £ / year (est.)

      Application deadline: 2027-08-27

    • H

      Howden Group Ltd

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