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- Tasks: Support product development through documentation, analysis, and product enablement activities.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, hybrid options, and a focus on career progression.
- Why this job: Be part of an exciting CRM transformation and make a real impact.
- Qualifications: Analytical skills, strong documentation abilities, and experience in similar roles.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
About the role: Howden is embarking on an exciting global CRM (Client Relationship Management) transformation, unifying our platforms into a single, enterprise-wide Salesforce solution. We are looking for a detail-oriented and proactive Product Analyst to support product development through strong documentation, analysis, and product enablement activities. This role will play a key part in maintaining high-quality product documentation, supporting product demonstrations, and providing data-driven insights to improve product performance and user experience. This is an excellent opportunity for someone in their career who is analytical, organized, and interested in developing product management skills. Please note this role is initially a 6 month Fixed Term Contract (FTC) or secondment opportunity. This role is hybrid based with some travel required to our Central London office.
Role Responsibilities:
- Product Documentation & Governance: Create, maintain, and update product documentation including: Product requirement documents (PRDs), User stories and acceptance criteria, Feature specifications, Release notes, Process documentation. Ensure documentation is clear, consistent, and aligned with product strategy. Maintain a structured repository of product assets and documentation. Support version control and documentation governance standards.
- Product Demonstrations & Enablement: Prepare product demo materials, scripts, and walkthroughs. Support internal and client-facing product demonstrations. Assist in developing training materials and user guides. Partner with Change Management team to ensure accurate product messaging. Gather feedback from demos to inform product improvements.
- Product Performance & Basic Analytics: Support tracking of key product metrics (usage, adoption, feature engagement). Assist in building and maintaining dashboards. Conduct basic data analysis to support product decisions. Help measure the impact of new features and releases.
- Cross-Functional Support: Work closely with Product Managers and Engineering teams to clarify requirements. Participate in sprint planning, backlog grooming, and release preparation. Capture meeting notes, action items, and follow-ups to ensure alignment. Support business case preparation and research activities.
Knowledge, Skills & Experience:
- Previous experience working in a similar role and experience in delivering change for complex projects and programmes.
- Strong analytical skills.
- Excellent documentation skills, with the ability to translate complex concepts into clear deliverables.
- Able to demonstrate excellent stakeholder management skills and experience of working with a variety of different stakeholders.
- Excellent communication skills both written and verbal and ability to be able to present key information to audiences.
- Someone who has a proactive approach to analysis and can work with minimal supervision.
- Ability to work as part of a fast paced team to deliver high quality work and analysis.
- Experience of working within an insurance or financial services environment.
- An understanding of Salesforce modules (Sales Cloud, Service Cloud, Marketing Cloud) and CRM processes would be beneficial.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Product Analyst employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. A friendly chat can give you insider info about the company culture and the role, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by diving deep into Howden's values and recent projects. Tailor your answers to reflect how your skills align with their mission and the specifics of the Product Analyst role.
✨Tip Number 3
Show off your analytical skills during the interview! Be ready to discuss past experiences where you've used data to drive decisions or improve processes. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Howden team.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Show Your Analytical Skills: As a Product Analyst, we want to see your analytical prowess shine through in your application. Use specific examples from your past experiences to demonstrate how you've tackled complex problems and delivered insights that made a difference.
Keep It Clear and Concise: When it comes to documentation, clarity is key! Make sure your application is well-structured and easy to read. Avoid jargon where possible and focus on presenting your skills and experiences in a straightforward manner.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to fit the role. Highlight your relevant experience with product documentation, CRM systems, or any other skills mentioned in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company culture!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Product Inside Out
Before the interview, dive deep into Howden's products and services. Understand the CRM transformation and how Salesforce fits into the picture. This will help you speak confidently about how your skills as a Product Analyst can contribute to their goals.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis in previous roles. Be ready to discuss specific metrics you've tracked and how your insights led to product improvements. This will demonstrate your proactive approach and analytical mindset.
✨Master Documentation Techniques
Brush up on your documentation skills. Be prepared to discuss how you create clear and structured product documentation. You might even want to bring samples of your work to showcase your ability to translate complex concepts into understandable deliverables.
✨Engage with Stakeholders
Think about your experience working with different stakeholders. Prepare to share how you've managed relationships and communicated effectively across teams. This is crucial for a role that requires collaboration with Product Managers and Engineering teams.