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For Companies At a Glance
- Tasks: Convert warm leads into new business and support clients with their queries.
- Company: Join Howden, a diverse company that values innovation and teamwork.
- Benefits: Define your career with flexible hours, hybrid working, and supportive adjustments.
- Why this job: Make a positive impact while developing your sales skills in a dynamic environment.
- Qualifications: 1 year of sales experience and strong customer service skills required.
- Other info: Great opportunities for personal growth and a friendly team atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Are you enthusiastic about helping people get the support they need to succeed? Are you curious about spotting new business opportunities and diving right in? We are on the lookout for hard-working individuals who are ready to take their first step into the world of insurance and help drive new business growth for our company.
As part of our team, you\’ll have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden. From handling new business applications, you will ensure that each of our customers\’ needs are met with the perfect coverage and pricing. Join us as we continue our mission as a force-for-good in insurance.
At Howden, we provide plenty of room for professional development. While previous insurance experience is not required, proficiency in Microsoft Excel and Word, as well as strong communication skills, are important. We are committed to offering the necessary training for your success. Above all, we are looking for hard-working, upbeat, and positive individuals to join our team.
Please note this is a full-time, permanent opportunity. You will be based in our Croydon office and ideally be onsite for 2 days per week on average. During training you will be required to come into the office Monday to Friday.
Overview:
Assist in achieving new business targets through converting incoming warm leads and self-generated lead work
Reviewing client documentation to make sure that information presented is sufficiently comprehensive and accurate to support our quoting process
Collating and communicating client requirements to ensure appropriate marketing of risks
Preparing and supporting on the review of market presentations
Being a friendly face for our clients, helping resolve their queries wherever possible
Knowledge:
A minimum of 1 year sales experience (preferably New Business) and be able to demonstrate an excellent understanding of sales and client service
Skills:
Customer focused approach, with prior experience gained within a telephony-based service role
Accuracy and attention to detail
Ability to process work quickly and efficiently
Ability to prioritise work and meet deadlines
Good literacy and numeracy
Qualifications:
5 GCSE A*-C including Maths and English
A level (desirable)
Cert CII (desirable)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
New Business Account Handler - Corporate & Commercial employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Account Handler - Corporate & Commercial
✨Tip Number 1
Get to know the company inside out! Research Howden's values and culture so you can show how you fit in. When you apply through our website, make sure to highlight your understanding of what we stand for.
✨Tip Number 2
Practice your pitch! You’ll likely have to convert those warm leads, so be ready to explain how you can help clients. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. We love candidates who take the initiative and show genuine interest.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace New Business Account Handler - Corporate & Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales experience and customer-focused approach, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role. Share specific examples of how you've successfully handled client queries or converted leads in the past – we love hearing your stories!
Be Accurate and Detailed: When filling out your application, pay close attention to detail. Ensure all information is accurate and comprehensive, as this will support our quoting process and show us you’re serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Sales Stuff
Make sure you brush up on your sales experience, especially in new business. Be ready to share specific examples of how you've successfully converted leads and met targets in the past. This will show that you understand the role and can hit the ground running.
✨Master the Details
Accuracy is key in this role, so practice discussing how you ensure client documentation is comprehensive and accurate. You might even want to prepare a few scenarios where attention to detail made a difference in your previous roles.
✨Client-Centric Mindset
Since being a friendly face for clients is crucial, think about how you’ve resolved client queries in the past. Prepare to share stories that highlight your customer-focused approach and how you’ve built relationships over the phone.
✨Show Your Team Spirit
Howden values collaboration, so be ready to discuss how you support your colleagues and contribute to a positive team environment. Share examples of how you’ve worked together with others to achieve common goals or overcome challenges.
