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- Tasks: Join our team as a New Business Account Handler, focusing on sales and client service.
- Company: Howden is a global insurance collective with 18,000 employees across 100 countries.
- Benefits: Enjoy flexible working options, career growth, and a supportive culture.
- Why this job: Be part of a collaborative team that celebrates success and drives positive change.
- Qualifications: GCSE Maths and English (or equivalent) required; sales passion is a must!
- Other info: Full-time role with hybrid working options available for a balanced lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
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New Business Account Handler – Corporate & Commercial, Maidstone
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Client:
Location:
Maidstone, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
471ec2457dea
Job Views:
8
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden – Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
We are seeking an ambitious New Business Commercial Account Handler to join our SME team in Maidstone. If you have a passion for sales, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion.
Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 2-3 days per week in our Maidstone office for a balanced work experience.
Responsibilities
Assist in achieving Group/Division client New Business sales targets by providing an excellent level of service.
Undertake market exercises to establish most competitive terms available.
Produce and issue professional summaries and reports using Howden templates.
Issue renewal documentation in line with contract certainty.
Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
Prioritise and handle all work promptly and accurately.
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
Produce accurate and professional documentation at all times using relevant Howden templates.
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
Actively cross-sell products from other Divisions.
Refer all queries that fall outside own experience, knowledge and authority to senior staff.
Knowledge:
Knowledge of Commercial Insurance and the CII’s Code of Ethics and GDPR within a sales environment.
Skills:
Accuracy and attention to detail.
Ability to process work quickly and efficiently.
Ability to prioritise work and meet deadlines.
Good negotiation and broking skills.
Excellent oral and written communication skills.
Ability to gather and analyse information from the client.
Ability to identify and respond appropriately to an individual client’s level of understanding.
Ability to persuade and influence others.
Qualifications:
GCSE Maths and English (or equivalent).
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent #J-18808-Ljbffr
New Business Account Handler - Corporate & Commercial employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Account Handler - Corporate & Commercial
✨Tip Number 1
Familiarise yourself with Howden's company culture and values. They emphasise collaboration, inclusion, and a no-limits mindset, so showcasing your alignment with these principles during any interactions can set you apart.
✨Tip Number 2
Research the commercial insurance landscape thoroughly. Understanding current trends and challenges in the industry will help you engage in meaningful conversations and demonstrate your expertise during interviews.
✨Tip Number 3
Network with current employees or industry professionals on platforms like LinkedIn. This can provide you with insider insights about the role and the company, and may even lead to referrals that enhance your application.
✨Tip Number 4
Prepare for potential role-play scenarios or case studies during the interview process. Being able to demonstrate your negotiation and broking skills in a practical setting can significantly boost your chances of landing the job.
We think you need these skills to ace New Business Account Handler - Corporate & Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance and sales. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the commercial insurance landscape. Mention specific examples of how you've achieved sales targets or provided excellent client service in the past.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, attention to detail, and effective communication. Provide examples of how you've used these skills in previous roles to achieve success.
Showcase Cultural Fit: Research Howden's culture and values, and reflect this in your application. Explain why you want to be part of a team that values collaboration and inclusion, and how you can contribute to their mission.
How to prepare for a job interview at Howden Group Holdings
✨Understand the Company Culture
Before your interview, take some time to research Howden's culture and values. They emphasise collaboration and a no-limits mindset, so be prepared to discuss how you align with these principles and how you can contribute to their team.
✨Showcase Your Sales Passion
As a New Business Account Handler, your passion for sales is crucial. Be ready to share specific examples of your previous sales experiences, highlighting your achievements and how you overcame challenges in a sales environment.
✨Demonstrate Industry Knowledge
Familiarise yourself with commercial insurance and the CII’s Code of Ethics. During the interview, be prepared to discuss relevant industry trends and how they impact clients, showcasing your understanding of the market.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the role, team dynamics, and growth opportunities within Howden. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
