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- Tasks: Support the commercial team with various administration tasks and client interactions.
- Company: Join Howden, a global insurance group with a strong employee ownership culture.
- Benefits: Flexible working options, career progression, and a supportive team environment.
- Why this job: Be part of a dynamic team dedicated to outstanding client service and personal growth.
- Qualifications: 2 years of admin experience; construction or insurance background is a plus.
- Other info: Opportunity for hybrid working and reasonable adjustments to fit your needs.
The predicted salary is between 30000 - 42000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden - Corporate & Commercial are on the hunt for a Construction Administrator to join the team in Maidstone (initially the office will be in Sevenoaks but is moving to Maidstone February/March 2026). As a Construction Administrator you will support with the day-to-day tasks in the office. We are looking for a bright, personable, self-motivated individual for this role. You will be supporting a team to provide clients with appropriate advice and a quality service to meet their individual needs. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 3 days per week in our Maidstone office for a balanced work experience.
Overview:
- To support the commercial team in a wide variety of administration tasks
- Assist in handling and directing incoming calls and emails
- Ensuring records are kept up to date
- Following up on any outstanding requirements from client questions ensuring they are actioned by an appropriate team member
- Dealing with the post on a daily basis
- Diary Management
- Filing
- Providing quotes
- Liaising with key stakeholders
- Distribution of post to the correct people within the business
- Doing ad hoc work as and when requested
Knowledge:
- A minimum of 2 years experience in an administration position.
- Construction background – desirable
- Insurance experience – desirable
- Knowledge on all Microsoft packages
Skills:
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Excellent client service skills
- Good negotiation and broking skills
- Excellent oral and written communication skills
- Ability to gather and analyse information from the client
- Ability to identify and respond appropriately to an individual client’s level of understanding
- Ability to persuade and influence others
Qualifications:
- GCSE Maths and English (or equivalent)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments:
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Construction Administrator - Corporate & Commercial in Maidstone employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Administrator - Corporate & Commercial in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the construction and insurance sectors on LinkedIn. Join relevant groups, attend industry events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Howden’s culture and values, and think about how your experience aligns with their mission. Practice common interview questions and come up with examples that showcase your skills in administration and client service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of Howden’s amazing team!
We think you need these skills to ace Construction Administrator - Corporate & Commercial in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Construction Administrator role. Highlight your relevant experience in administration and any knowledge of the construction or insurance sectors. We want to see how you can bring your unique skills to our team!
Show Off Your Skills: Don’t hold back on showcasing your client service skills and attention to detail. Use specific examples from your past roles to demonstrate how you've successfully managed tasks and supported teams. We love seeing how you’ve made a difference in previous positions!
Keep It Professional Yet Personable: While we appreciate professionalism, we also value personality! Let your character shine through in your application. We’re looking for someone bright and self-motivated, so don’t be afraid to show us who you are beyond your qualifications.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Stuff
Before the interview, make sure you understand Howden's values and culture. Familiarise yourself with their approach to commercial insurance and how they support clients. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your administration experience, especially any relevant to construction or insurance. Be ready to discuss specific examples of how you've managed tasks like diary management, client communication, and record-keeping. This will prove you can handle the day-to-day responsibilities of the Construction Administrator role.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, the transition to Maidstone, or Howden's approach to client service. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
✨Be Personable and Engaging
Since they're looking for a bright and personable individual, make sure to let your personality shine through. Smile, maintain eye contact, and engage with your interviewers. This will help create a positive impression and demonstrate that you would fit well within their collaborative culture.
