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- Tasks: Drive claims reporting and data analytics in a dynamic insurance environment.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, career progression, and a supportive team atmosphere.
- Why this job: Make a real impact in the insurance sector while collaborating with a diverse team.
- Qualifications: Experience in data analytics, strong communication skills, and a background in maths or statistics.
- Other info: Embrace a culture of innovation and support, with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role: We are looking for an experienced professional to work within our Specialty division as a Senior Claims Operations Analyst and drive forward our claims reporting offering. You will be responsible for the creation and management of all claims reporting and data analytics within Howden Specialty Claims. You will provide the first line of defence for the Team on all reporting and data matters and act as the primary interface between claims and the central MI team as well as other data and analytical teams within the Group.
What you’ll do:
- Execute all claims reporting requirements such as the development and maintenance of claims operations dashboards, production of management information to senior management, and monthly reporting.
- Utilize advanced tools such as SQL, Python/R, and BI platforms to extract and manipulate data into operational insights.
- Ensure data integrity, accuracy, and compliance with regulatory standards.
- Implement and monitor data quality controls across claims systems and within Specialty Claims.
- Work with the claims operations team to align data initiatives and projects with business goals and support or lead data driven projects.
- Engage with other data and reporting teams and stakeholders across the Group.
- Establish consistency in reporting where possible across the various teams within Specialty Claims.
- Provide operational support to the Specialty Claims Teams.
- Assist with the implementation of operational initiatives.
- Contribute to operational plans for the department to meet its business targets.
- Manage assigned projects and contribute to other projects as required.
Who we’re looking for:
- Background in maths/statistics/sciences.
- Experience working in an operational MI/data analytics role.
- Experience in the Specialty Insurance sector; London Market and/or globally and with a focus on claims.
- Expertise in BI tools such as Power BI, Tableau.
- Ability to design interactive and insightful visualizations for stakeholders.
- In-depth experience with MS Excel.
- Strong analytical and problem-solving abilities.
- Excellent stakeholder management skills.
- Excellent communication skills for presenting data insights to non-technical stakeholders.
- Ability to manage multiple priorities and meet deadlines.
- A team player, able to contribute at all levels.
- An engaging and inquisitive personality, always looking to solve problems and find solutions.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Senior Claims Operations Analyst in London employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your data analytics skills. Make sure you can confidently discuss SQL, Python/R, and BI tools like Power BI. Show us you’re ready to dive into the role!
✨Tip Number 3
Don’t forget to showcase your problem-solving abilities! Think of examples from your past work where you tackled challenges head-on. We love candidates who can think on their feet.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Howden family.
We think you need these skills to ace Senior Claims Operations Analyst in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and the company shine through. We love seeing candidates who are genuinely excited about joining Howden and contributing to our culture.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Senior Claims Operations Analyst role. We want to see how your background in data analytics and claims operations fits perfectly with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break down information!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Numbers
As a Senior Claims Operations Analyst, you'll be dealing with data all the time. Brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles to drive insights and improve reporting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex data challenges in the past. Think about specific situations where your analytical skills made a difference. This will demonstrate your ability to think critically and solve problems effectively.
✨Understand the Company Culture
Howden prides itself on its unique culture. Familiarise yourself with their values and be prepared to discuss how you align with them. Showing that you understand and appreciate their culture can set you apart from other candidates.
✨Engage with Stakeholders
Since you'll be presenting data insights to non-technical stakeholders, practice explaining complex concepts in simple terms. Think of ways to make your communication engaging and clear, as this will be crucial in your role.
