Delivery Manager in London

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Purpose

To provide strategic leadership and operational oversight for the delivery of enterprise applications across the organisation. This role ensures that complex, cross‑functional technology initiatives are executed effectively, aligned with business priorities, and delivered to the highest standards of quality, scalability, and governance. The Enterprise Application Delivery Manager drives execution excellence, optimises delivery processes, and ensures that enterprise platforms evolve in line with organisational needs.

Key Responsibilities

• Delivery Leadership: Lead the end‑to‑end planning, execution, and implementation of enterprise application initiatives, ensuring projects are delivered on time, within scope, and to agreed quality standards.
• Portfolio Management: Oversee the enterprise applications delivery portfolio, prioritising work, managing dependencies, and ensuring alignment with strategic roadmaps.
• Stakeholder Engagement: Partner with senior business leaders, product owners, and technology teams to define delivery expectations, manage risks, and support informed decision‑making.
• Process Optimisation: Continuously refine delivery methodologies, workflows, and governance processes to improve efficiency, predictability, and transparency across the delivery lifecycle.
• Governance & Compliance: Ensure all delivery activities adhere to enterprise architecture principles, security standards, regulatory requirements, and change‑management controls.
• Team Leadership: Provide direction, coaching, and support to delivery managers, analysts, and cross‑functional project teams, fostering a culture of accountability, collaboration, and continuous improvement.

Core Skills & Experience

• Extensive experience managing large‑scale enterprise application delivery within complex organisations.
• Strong understanding of delivery methodologies (Agile, Waterfall, hybrid) and enterprise‑level governance frameworks.
• Proven ability to lead cross‑functional teams and manage multiple concurrent initiatives.
• Excellent analytical, organisational, and problem‑solving capabilities.
• Exceptional communication and stakeholder‑management skills, with the ability to influence at all levels.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.