Communication Partner in London

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role: We’re looking for a confident and capable Communication Partner to join our Corporate Affairs team to deliver communication to advise, engage and encourage colleagues across our Functions. Reporting to the Communication Director for Operations & Transformation, you’ll help develop and execute communication plans that build understanding of our operational priorities, support major change initiatives, and strengthen colleague engagement across our global business.

In this role, you will support day-to-day executive communications for the COO — including presentations, speaking engagements and content for social channels — and partner with colleagues across our Functions (including HR, Risk, Tech, etc.) to deliver BAU and change communications. You’ll play a key role in managing the communication plan for our Functions, ensuring alignment with Group plans and helping to maintain a consistent narrative during a period of rapid organisational transformation and growth.

What you’ll be doing:

• Developing communication strategies, plans, messaging and content aligned to business priorities.
• Managing the communication plan and schedule for Functions, ensuring alignment with wider Group communication plans.
• Collaborating with business managers/chiefs of staff for our Functions to plan and develop content to support communication plans.
• Creating high-quality content to deliver across a range of channels, such as presentations, news items, emails, scripts, leader briefings, digital posts and video content.
• Day to day management of key communication channels, such as our Functions Viva Engage community and COO's LinkedIn presence.
• Supporting planning and delivery of internal events such as town halls, conferences and team briefings.
• Managing communication of Group-wide initiatives into Functions, ensuring alignment and effective cascade.
• Tracking and reporting on the effectiveness of communication activities to support continuous improvement.
• Providing advice to leaders and teams on communication strategies, messaging and channels.

Who we’re looking for:

• Solid internal communication experience in a large, global or matrixed organisation.
• Experience supporting executive-level communications, including preparing speeches, scripts and presentations for senior leaders.
• Experience creating high-quality content for both digital and traditional communication channels, with proficiency in Viva Engage, Microsoft 365 and video editing tools.
• Experience designing and delivering internal events or colleague engagement moments.
• Proven planning and project management skills, with the ability to manage multiple projects and prioritise effectively.
• Self-starter who can take end-to-end ownership of agreed plans and deliverables.
• Skilled writer and storyteller, with the ability to simplify complex information.
• Strong stakeholder management skills with the ability to build relationships and influence a range of stakeholders including senior leaders, technical subject matter experts and programme teams.
• Thrives in a fast-paced environment and adapts quickly to evolving priorities.

What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.

Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.