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- Tasks: Support business applications and resolve technical issues in a dynamic environment.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, career progression, and a supportive team atmosphere.
- Why this job: Make a real impact while collaborating with diverse teams across the globe.
- Qualifications: Experience in business application support and strong communication skills.
- Other info: Embrace a culture of innovation and personal growth at Howden.
The predicted salary is between 30000 - 42000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role We are looking for a proactive and diligent Business Applications Support Administrator to join our team in Milton Keynes. Your involvement is vital in guaranteeing smooth day-to-day operations, addressing technical issues, and assisting in the creation of solutions that are in line with our strategic goals. This role offers the opportunity to work closely with various groups, responding to urgent issues, leading projects, and supporting key market and broking systems.
What You’ll Be Doing:
- Responding promptly to urgent technical issues and service requests
- Supporting and advising users on business applications
- Investigating, analyzing, and prioritizing incidents and requests
- Performing routine and ad-hoc system maintenance
- Handling assigned projects and contributing to team initiatives
- Providing management information and reporting to senior partners
- Supporting market systems and developing knowledge of broking platforms
- Assisting with user application testing for upgrades and patches
- Collaborating with internal teams and external partners to resolve issues
Who We’re Looking For:
- Prior background in a role involving support or managing systems
- Familiarity with Global XB / Sector or Salesforce is a plus
- Basic understanding of the insurance industry and ITIL practices
- Good communication skills, both written and verbal
- Ability to manage workloads and prioritise tasks independently
- A collaborative teammate with excellent interpersonal skills
- Comfortable working in a fast-paced, dynamic environment
Qualifications:
- Relevant experience in business application support or systems administration
- Qualifications in IT, Business Systems, or a related field are desirable
- Exposure to insurance systems or financial services is advantageous
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Business Applications Support Administrator in London employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Applications Support Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Howden's culture and values. Think about how your experiences align with their no-limits mindset and collaborative spirit. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Practice your problem-solving skills! As a Business Applications Support Administrator, you'll need to tackle technical issues on the fly. Brush up on common scenarios and be ready to demonstrate your thought process during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Howden family.
We think you need these skills to ace Business Applications Support Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Applications Support Administrator role. Highlight any relevant experience in support or systems management, and don’t forget to mention your familiarity with tools like Global XB or Salesforce!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how your background fits with Howden's culture. Be sure to mention your proactive approach and any specific examples of how you've tackled technical issues in the past.
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application is clear and concise. Use straightforward language and structure your thoughts logically. This will demonstrate your ability to communicate effectively, which is crucial for supporting users and collaborating with teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of business applications and systems administration. Familiarise yourself with tools like Global XB, Sector, or Salesforce, as well as basic ITIL practices. This will show that you're proactive and ready to tackle the technical challenges of the role.
✨Showcase Your Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with users or team members in the past, especially when resolving technical issues. This will demonstrate your ability to collaborate and support others.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved urgent technical issues or managed service requests. Be ready to discuss your approach to prioritising tasks and how you handle pressure in a fast-paced environment. This will highlight your diligence and proactive nature.
✨Align with Their Culture
Research Howden's culture and values, and be prepared to discuss how your own values align with theirs. Emphasise your commitment to collaboration, diversity, and making a positive difference. This will help you connect with the interviewers and show that you're a great fit for their team.
