Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and prevent fraud in motor insurance, collaborating with brokers and partners.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Why this job: Make a real impact by protecting customers and the business from fraud.
- Qualifications: 2-3 years in insurance or relevant counter-fraud experience; analytical mindset required.
- Other info: Diverse workplace with opportunities for professional development and growth.
The predicted salary is between 36000 - 60000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Eridge Underwriting is a trading name of Dual Corporate Risks. We are a specialist motor Managing General Agent and part of the Howden Insurance Group. We work with around 75 brokers across the UK and generate over £70m in premium income.
We’re looking for a Counter Fraud Investigator to join our small, collaborative Counter Fraud team. This is a great opportunity for someone looking to develop a career in counter fraud within the motor insurance sector.
Location & Hours
On-site
Contract: Permanent
Role Purpose
As a Counter Fraud Investigator, you will help to protect the business and our customers by identifying, investigating, and preventing fraud across our motor insurance portfolio. This includes reviewing referrals, applying the correct remedies in line with legislation, and working closely with brokers and industry partners.
Key Responsibilities
- Review suspected fraud referrals using desktop tools and open-source intelligence
- Investigate policy misrepresentation and apply appropriate remedies
- Identify fraud trends and emerging risks using internal MI
- Manage calls and emails relating to suspect policies
- Accurately record investigation activity and outcomes
- Support fraud prevention initiatives and tool development
- Carry out broker audits and respond to data requests in line with GDPR
- Build strong working relationships with brokers, investigators, and other anti-fraud partners
The ideal candidate will
- Have a naturally inquisitive and analytical mindset.
- Have the confidence to question information and identify inconsistencies.
- Be professional and discreet when handling confidential information
- Show excellent attention to detail and a high level of accuracy.
- Be comfortable using Microsoft Word, Excel, and other relevant systems.
- Strong written and verbal communication skills
- Able to manage workload and priorities effectively
- Have a minimum of 2–3 years’ experience within the insurance industry, or relevant exposure to counter-fraud activity within the financial services sector.
- Be proactive and committed to ongoing learning and professional development.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Counter Fraud Investigator employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Fraud Investigator
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and fraud investigation sectors. Attend industry events or join online forums. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching Howden's culture and values. Show us how your skills align with our mission to drive change in the insurance world. Be ready to discuss your experience and how it relates to counter fraud!
✨Tip Number 3
Practice your communication skills! As a Counter Fraud Investigator, you'll need to articulate your findings clearly. Try mock interviews with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome team at Howden!
We think you need these skills to ace Counter Fraud Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Counter Fraud Investigator role. Highlight relevant experience in the insurance industry and any specific counter-fraud activities you've been involved in. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about counter fraud and how you can contribute to our team. Be sure to mention your analytical mindset and attention to detail, as these are key for us.
Showcase Your Communication Skills: Since strong written and verbal communication skills are essential for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate professionalism and accuracy!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Fraud Basics
Before the interview, brush up on the fundamentals of counter fraud investigation, especially in the motor insurance sector. Familiarise yourself with common fraud trends and legislation relevant to the role. This will show your genuine interest and understanding of the field.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you successfully identified inconsistencies or misrepresentations. Be ready to discuss how you approached these situations and what tools or methods you used to investigate them. This will highlight your analytical mindset, which is crucial for this role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice articulating your thoughts clearly. You might be asked to explain complex concepts or findings, so being concise and confident will make a great impression. Consider doing mock interviews with a friend to refine your delivery.
✨Emphasise Team Collaboration
Howden values collaboration, so be prepared to discuss how you've worked effectively within a team in previous roles. Share specific instances where you built relationships with colleagues or external partners, as this will demonstrate your ability to fit into their culture and contribute positively.
