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- Tasks: Manage relationships with scheme partners and enhance customer outcomes in the insurance sector.
- Company: Join Howden, a global leader in insurance with a vibrant culture.
- Benefits: Flexible working hours, career progression, and a supportive environment.
- Why this job: Be part of a passionate team making a real impact in commercial insurance.
- Qualifications: Experience in managing third-party relationships and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Joining us as a Schemes Manager within the Education & Not for Profit schemes at Howden, you will have an outstanding opportunity, proactively managing and developing strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and propositions to our customers. As a schemes manager you will be expected to deliver outstanding customer outcomes as well as strong commercial performance whilst ensuring effective governance and oversight of the contractual relationships.
The Schemes Manager key accountabilities will include:
- Effective oversight and management of relationship with Howden scheme partners
- Oversight and management of profitability and operational effectiveness of Education and NFP schemes
- Work proactively with existing partners to improve customer outcomes and operational efficiencies and effective escalation where required
- Support delivery of scheme placement strategy across trading teams
- Lead initiatives for service and operational improvements by acting on feedback from customers, partners and internal stakeholders
- Support the delivery of new products and capacity
- Understanding product owners’ requirements and delivering with insurers to achieve business objectives.
- Ensure effective reporting and analysis of partner performance and delivery of recommendations to improve
- Review and negotiate contracts and insurer TOBA’s
The Schemes Manager will have the following:
- Experience in managing third party relationships or operational experience in the implementation and management of service levels.
- An understanding of the insurance market
- Excellent communication and negotiation skills
- Analytical and business management capabilities
- A proven track record of delivering exceptional customer service
- Problem solving and innovative mindset
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Schemes Manager - Corporate & Commercial in Cheltenham employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Schemes Manager - Corporate & Commercial in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Schemes Manager role.
✨Tip Number 2
Prepare for the interview by understanding Howden's culture and values. Think about how your own experiences align with their no-limits mindset and commitment to collaboration. This will help you stand out as a candidate who truly fits in.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've improved customer outcomes or operational efficiencies, as this aligns perfectly with what Howden is looking for in a Schemes Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Howden team.
We think you need these skills to ace Schemes Manager - Corporate & Commercial in Cheltenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Schemes Manager at Howden and how your values align with ours.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in managing third-party relationships and delivering exceptional customer service. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your achievements and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Howden.
How to prepare for a job interview at Howden Group Holdings
✨Know Your Stuff
Before the interview, make sure you understand Howden's values and culture. Familiarise yourself with their approach to commercial insurance and how they support clients. This will help you align your answers with what they’re looking for.
✨Showcase Your Networking Skills
As a Schemes Manager, strong networking is key. Prepare examples of how you've built and maintained relationships in previous roles. Be ready to discuss specific strategies you used to improve customer outcomes and operational efficiencies.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you faced challenges in managing third-party relationships or service levels, and be prepared to explain how you navigated those situations successfully.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Howden’s future plans for the Education & Not for Profit schemes or how they measure success in their partnerships. This shows your genuine interest in the role and the company.
