Assistant Account Handler - Corporate & Commercial
Assistant Account Handler - Corporate & Commercial

Assistant Account Handler - Corporate & Commercial

Colchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the team in delivering top-notch service to clients and convert new business enquiries.
  • Company: Join Howden, a global leader in insurance with a vibrant culture and 18,000 passionate employees.
  • Benefits: Enjoy flexible working options, career progression, and a supportive work environment.
  • Why this job: Kickstart your career in a dynamic industry while making a positive impact on clients' businesses.
  • Qualifications: 2 years of sales experience and 5 GCSEs A*-C including Maths and English required.
  • Other info: Full-time role based in Colchester or Cheltenham, with a focus on teamwork and collaboration.

The predicted salary is between 28800 - 43200 £ per year.

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Client:

Location:

Colchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

49f568d3b487

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden – Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Howden – Corporate & Commercial are on the hunt for an Assistant Account Handler within our highly successful Commercial Schemes division to support our team to deliver a first-class service to our clients.

This is a fantastic opportunity for someone looking for their first role in the industry and who is target driven and has a previous background in sales. You will be responsible for contacting and converting our new business enquiries within our specialist let property team – Protect My Let.

Please note this is a full-time, permanent role. You will be based in our Colchester or Cheltenham office and required to be on site Monday to Friday.

Overview:

Converting leads generated ensuring the clients’ needs are fully always represented.

Crafting and maintaining relationships with Insurers, Introducers and all Divisions around the company.

Hitting/exceeding individual and team targets for income, conversion rates and lead generation.

Listening to the clients’ challenges and offering help to investigate and provide new solutions.

Negotiating and influencing effectively, both internally and externally, to achieve business objectives.

Making technical decisions which are right for the client, team and company.

Chasing clients for documentation and orders.

Knowledge:

A minimum of 2 years\’ sales experience (preferably New Business) and be able to demonstrate an excellent understanding of sales and client service.

Skills:

Customer focused approach, with prior experience gained within a telephony-based service role.

Accuracy and attention to detail.

Ability to process work quickly and efficiently.

Ability to prioritise work and meet deadlines.

Good literacy and numeracy.

Qualifications:

5 GCSE A*-C including Maths and English.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent #J-18808-Ljbffr

Assistant Account Handler - Corporate & Commercial employer: Howden Group Holdings

Howden is an exceptional employer that fosters a vibrant work culture where collaboration and innovation thrive. Located in Colchester, our team is dedicated to supporting each other while driving meaningful change in the insurance industry. With a strong focus on employee growth, we offer diverse career progression opportunities, flexible working arrangements, and a commitment to work-life balance, making Howden a truly rewarding place to build your career.
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Contact Detail:

Howden Group Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Account Handler - Corporate & Commercial

✨Tip Number 1

Familiarise yourself with Howden's culture and values. They emphasise collaboration and a no-limits mindset, so showcasing your ability to work well in a team and your passion for the industry during any interactions can set you apart.

✨Tip Number 2

Prepare to discuss your sales experience in detail. Since the role requires a minimum of 2 years in sales, be ready to share specific examples of how you've successfully converted leads and met targets in previous roles.

✨Tip Number 3

Highlight your customer service skills. Given that the position is client-focused, demonstrating your ability to listen to clients' challenges and provide tailored solutions will resonate well with the hiring team.

✨Tip Number 4

Network with current employees or alumni who have worked at Howden. Gaining insights into their experiences can help you understand what they value in candidates and may provide you with useful tips for your application process.

We think you need these skills to ace Assistant Account Handler - Corporate & Commercial

Sales Experience
Customer Service Skills
Relationship Management
Negotiation Skills
Attention to Detail
Time Management
Effective Communication
Problem-Solving Skills
Ability to Work Under Pressure
Technical Decision-Making
Lead Generation
Target-Driven Mindset
Numeracy Skills
Literacy Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Emphasise any achievements in lead generation or conversion rates to align with the role's requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of Howden's values. Mention specific examples of how you've successfully navigated client challenges in previous roles.

Highlight Relevant Skills: In your application, focus on skills such as negotiation, attention to detail, and the ability to work under pressure. Provide examples of how you've demonstrated these skills in past experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Howden Group Holdings

✨Research the Company Culture

Before your interview, take some time to understand Howden's unique culture. They value collaboration and a no-limits mindset, so be prepared to discuss how you can contribute to this environment.

✨Demonstrate Your Sales Experience

Since the role requires a minimum of 2 years' sales experience, be ready to share specific examples of your past successes in sales. Highlight any achievements related to lead conversion and client service.

✨Showcase Your Customer Focus

Howden is looking for someone with a customer-focused approach. Prepare to discuss how you've effectively listened to clients' needs in previous roles and how you provided solutions that met those needs.

✨Prepare for Technical Questions

As the role involves making technical decisions, brush up on your knowledge of commercial insurance and be ready to answer questions that assess your understanding of the industry and its challenges.

Assistant Account Handler - Corporate & Commercial
Howden Group Holdings
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  • Assistant Account Handler - Corporate & Commercial

    Colchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-14

  • H

    Howden Group Holdings

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