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For Companies At a Glance
- Tasks: Support clients with insurance needs and provide excellent service in a dynamic environment.
- Company: Join Howden, a global leader in insurance with a collaborative culture.
- Benefits: Flexible working hours, career progression, and a supportive team atmosphere.
- Why this job: Make a real impact in the insurance market while growing your skills.
- Qualifications: 2 years of industry experience and strong client service skills required.
- Other info: Diverse team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one : our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.
At Howden – Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full‑time, permanent position with the option to work 2‑3 days per week in our Maidstone office for a balanced work experience.
We are seeking an ambitious Account Handler to join our dynamic Mid Corporate team in Maidstone. If you have a passion for insurance, this is the opportunity for you. Be part of a world‑class organisation that values collaboration and inclusion.
Responsibilities
- Regularly monitoring renewals and new business activity to aid effective planning and resourcing
- Participate in team meetings, reporting on business progress within your area of expertise
- Manage assigned projects and contribute to other projects as required
- Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
- Collate and communicate client requirements to ensure appropriate marketing of the risk
- Liaise with clients to resolve queries and respond to market and third‑party queries as appropriate
- Produce high‑quality market documentation, securing appropriate authorisations
- Work with underwriters to place insurance that balances quality, coverage, and price
- Process data promptly and accurately on relevant systems to support client service and internal processes
- Maintain accurate and timely documentation for clients, ensuring proper organisation of records.
- Conduct due diligence / sanctions checks in line with company procedures
- Adhere to company policies, procedures, and obtain required authorisations
- Foster and nurture positive relationships with colleagues and external contacts
- Provide support and assistance to senior colleagues and / or their clients on request
- Deal with or refer client enquiries, renewals, and mid‑term adjustments
Requirements
- Understanding of general and legal principles of insurance and knowledge of relevant regulatory and legal frameworks
- Familiarity with the market, including competitors, specific territories, and cultural awareness
- Experience in an account handling or technical role within mid‑corporate insurance is essential.
- Good understanding of team objectives and how own role contributes
- An analytical yet approachable standout colleague, keen to build sustainable relationships with his team and clients alike
- Someone with a customer‑focused approach, able to work independently and flexibly to achieve tight deadlines.
- Attention to detail and willingness to learn
- Calm and resilient under pressure; ability to positively react to change
Qualifications :
- GCSE Maths and English (or equivalent)
- A levels (desirable)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us :
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours
- or hybrid working
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Permanent
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Account Handler - Corporate & Commercial employer: Howden Group Holdings
Contact Detail:
Howden Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Corporate & Commercial
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Howden. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by understanding Howden's values and their approach to commercial insurance. Show them you’re not just another applicant; demonstrate your passion for providing excellent service and how you can contribute to their mission.
✨Tip Number 3
Practice your negotiation skills! As an Account Handler, you'll need to be persuasive. Role-play common scenarios with a friend or mentor to build your confidence and refine your approach before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Howden team. Let’s get you that job!
We think you need these skills to ace Account Handler - Corporate & Commercial
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working with us at Howden and that you understand our culture and values.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in commercial insurance. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us get a good sense of who you are and what you can bring to the team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howden Group Holdings
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and the specific services Howden offers. Familiarise yourself with the main classes of General Insurance and be ready to discuss how you can apply your skills to meet clients' needs.
✨Showcase Your Client Service Skills
Since this role is all about providing excellent service, prepare examples from your past experiences where you've gone above and beyond for a client. Highlight your ability to gather information, analyse client needs, and respond effectively.
✨Be Ready to Collaborate
Howden values teamwork, so be prepared to discuss how you work with others. Think of instances where you've successfully collaborated with colleagues or clients to achieve a common goal, especially in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. This shows your genuine interest in the role and the company culture. You might ask about their approach to client retention or how they support professional growth within the team.
