At a Glance
- Tasks: Provide excellent customer service and sell parts to customers.
- Company: Join an award-winning family business with a supportive culture.
- Benefits: Generous bonus scheme, enhanced holiday allowance, and life assurance.
- Other info: Continuous training and a pension scheme for your future.
- Why this job: Enjoy a work-life balance with no weekend shifts and career development opportunities.
- Qualifications: Motivated individual with strong attention to detail.
The predicted salary is between 30000 - 35000 £ per year.
Job Description Can you provide excellent customer service and would you like to work in an Award winning family business?
Then we have the job for you.
We are looking for a Parts Specialist.
You will be working from Monday to Friday only Aftersales at the Howards Group do not work at the weekend!You must be a motivated individual with excellent attention to detail to progress in the Parts arena.
You will be responsible for selling parts and accessories both to internal and external customers.
What do you get from being part of our great Aftersales Team at Howards Parts Hub?A generous bonus scheme - enabling you to earn your potential No weekend working you will not be expected to work on Saturday/Sunday Enhanced Holiday Allowance - Increasing with service and with an additional day for your birthday Training and Career Development - we invest in your growth by providing continuous training and development opportunities - with the Company and the Manufacturer -Pension Scheme with a well known and established provider - you may also be able to use salary exchange to increase your contribution Life Assurance Scheme - paying a minimum of twice your salary to your loved ones Discounted MOT
Contract Specialist in Somerset employer: Howards Group
Howards Group is an exceptional employer, renowned for its supportive family-oriented culture and commitment to employee well-being. Located in Yeovil, this award-winning business not only offers a competitive salary but also prioritises work-life balance with no weekend shifts, fostering an environment where employees can thrive both personally and professionally. With opportunities for growth and development, joining Howards Group means becoming part of a dedicated team that values your contributions and encourages your success.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Specialist in Somerset
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Howards Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Howards Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Contract Specialist in Somerset
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Howards Group:Your cover letter is your chance to shine! Tell us why you want to work at Howards Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Howards Group!
How to prepare for a job interview at Howards Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
