At a Glance
- Tasks: Analyse performance metrics and present actionable insights to enhance customer service.
- Company: Howard Tenens, a leader in logistics with a focus on data-driven solutions.
- Benefits: Competitive salary, professional development, and collaborative team environment.
- Other info: Gain exposure to operational environments while collaborating with diverse teams.
- Why this job: Make a real impact by driving service improvements through data insights.
- Qualifications: Advanced MS Office skills, experience with BI tools, and strong analytical abilities.
The predicted salary is between 40000 - 50000 £ per year.
Howard Tenens is seeking a Business Support Manager in the Midlands to enhance customer service delivery through data insights. The role involves monitoring KPIs, analyzing performance metrics, and presenting actionable management information.
The ideal candidate will have advanced MS Office skills, experience with BI tools, and strong analytical abilities. Collaborating with multiple teams, you'll drive service improvements and ensure data quality, while gaining exposure to operational environments.
Data Insights & Performance Manager employer: Howard Tenens
Howard Tenens is an excellent employer that values innovation and collaboration, providing a dynamic work environment in the Midlands. Employees benefit from a strong focus on professional development, with opportunities to enhance their skills in data analysis and performance management. The company fosters a supportive culture that encourages teamwork and continuous improvement, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Data Insights & Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Howard Tenens. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your experience with data insights and performance metrics. Bring examples of how you've used BI tools to drive improvements.
✨Tip Number 3
Prepare for the interview by researching Howard Tenens and their customer service delivery strategies. Tailor your answers to show how your analytical abilities can enhance their operations and data quality.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Data Insights & Performance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with data insights and performance metrics. We want to see how your skills align with the role, so don’t be shy about showcasing your advanced MS Office skills and any BI tools you’ve used.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer service through data insights. We love seeing candidates who can articulate their motivation and fit for the role.
Showcase Your Analytical Skills:In your application, give examples of how you've used your analytical abilities to drive service improvements. We’re looking for specific instances where your insights made a difference, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howard Tenens
✨Know Your Data
Make sure you brush up on your data analysis skills before the interview. Be prepared to discuss how you've used data insights in previous roles to drive performance improvements. Having specific examples ready will show that you can translate data into actionable strategies.
✨Master the Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Understand how they impact customer service delivery and be ready to share your thoughts on how to monitor and improve these metrics. This shows you're not just a numbers person, but someone who understands their significance in a business context.
✨Showcase Your Collaboration Skills
Since the role involves working with multiple teams, think of examples where you've successfully collaborated in the past. Highlight how you communicated insights and drove service improvements through teamwork. This will demonstrate your ability to work effectively in a cross-functional environment.
✨Get Comfortable with BI Tools
If you have experience with business intelligence tools, be ready to discuss them in detail. If not, do some research on popular BI tools and their functionalities. Showing that you're proactive about learning and adapting to new technologies will impress the interviewers.
