Team Manager in Andover

Team Manager (Pallet Network)

Working Pattern: Full-Time, Monday to Friday

Location: Andover

The Team Manager is responsible for managing end to end daily Pallet Network responsibilities including office, driver engagement and warehouse operations ensuring that all customer contractual obligations are met. You will engage with, and provide leadership and motivation to, your team as well as being an ambassador for Howard Tenens desired cultural behaviours, facilitating the achievement of KPI’s and ensuring customer excellence.

The Team Manager will identify and contribute to solutions to optimise and add value to new and existing customers’ business aiding both organic and inorganic growth. You will also support and assist the site management team to achieve the strategic objectives for both the site and the Group and ensure site facilities comply with all Legislative, Company, and Customer requirements ensuring that all products processes, premises, MHE and vehicles meet these requirements and continually improve standards. The role will also help the facility gain and maintain appropriate compliance and external accreditation standards where applicable.

What will you be doing?

• Accomplishes depot operations, human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations (Objectives/PDP’s); planning, monitoring, appraising, and reviewing job contributions; planning and reviewing remuneration actions; enforcing policies and procedures.
• Develops depot operations systems by determining Network portal updates, product handling, storage requirements and transport requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for customer and depot KPIs, receiving product, equipment utilisation, inventory management, dispatch and delivery.
• Manage, mentor and coach direct reports to create a successful and effective office and warehouse team, providing clear directions to achieve prescribed objectives.
• To work within agreed budgetary limits ensuring strict cost control and spending to agreed levels but able to react to pallet volumes in a proactive and cost efficient manner.
• To be accountable, ensuring relevant operating metrics are met including warehouse productivity, vehicle loading and unloading including daily warehouse audits and all network freight is scanned, discrepped and reported.
• Develop and direct programs to ensure the efficient and cost-effective operation and utilisation of the facility and of all office and warehouse equipment.
• Develop, implement and improve Standard Operating Procedures (SOPs).
• Continuously assess, train, coach, mentor and develop personnel - Coach, trains, and develop Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback.
• Identify, assess and pursue continuous improvement opportunities and make recommendations to Line Manager on programs to improve operations.

What are we looking for?

• Minimum of 5 years’ experience in managing logistics operations
• Previous experience working in a Transport Supervisory or Managerial role
• Knowledge of relevant transport legislation
• H&S certification
• Previous experience in Pallet Network Operations
• Budgetary / Cost management experience
• Good working knowledge of current H&S and HR Legislation
• Educated to minimum of ‘A’ Level Standard or Equivalent
• PC Literacy - Advanced user of all Microsoft office applications
• In depth knowledge of warehouse management systems, Health & Safety Management and Human Resources Management
• An enthusiastic leader with demonstrable experience of developing and managing high performing teams
• The ability to establish and maintain good working relationships with customers, staff and wider management teams

To find out more, please see attached a full job description.

If this role sounds like a great fit for you, we’d love to hear from you. Click Apply Online to submit your application and tell us about yourself and your experience.

Req: 1543