Howard Kennedy LLP is seeking a Service Desk Team Lead to oversee day‑to‑day IT support within a fast‑paced legal environment. You will lead a team of five analysts and act as a key escalation point for colleagues across the firm.
The role focuses on maintaining service standards, driving improvements, and ensuring IT support adds value to legal and business teams. Hybrid working model and strong stakeholder relationships are key.
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Hybrid Service Desk Lead - Legal IT & Escalations employer: Howard Kennedy LLP
At Howard Kennedy, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Located in the heart of London, our firm offers a dynamic environment where Information Security Analysts can thrive, with ample opportunities for professional growth and development. We value diversity and individualism, ensuring that every team member is supported in their career journey while contributing to meaningful projects that enhance our clients' trust and security.
