At a Glance
- Tasks: Welcome patients, manage appointments, and handle enquiries with professionalism.
- Company: Join a well-established dental practice in South East London.
- Benefits: Earn £13-£13.50 per hour with full-time hours and occasional Saturdays.
- Why this job: Be part of a supportive team focused on exceptional patient care.
- Qualifications: Experience in dental reception and SOE software is essential.
- Other info: Opportunity for growth in a friendly and professional environment.
The predicted salary is between 27300 - 28050 £ per year.
We are looking for a professional and experienced Dental Receptionist to join our team. This is a key role within our practice, requiring a candidate with a strong understanding of dental front desk operations and patient management. Prior experience working in a dental practice is essential, as we need someone who can integrate seamlessly into our team and provide exceptional service from day one.
Key Details:
- Salary: £13-£13.50 per hour based on experience and demonstrated competence
- Working Hours: Full-time position (Monday to Friday with occasional Saturdays)
Key Responsibilities:
- Welcoming and assisting patients in a professional and friendly manner
- Managing appointment scheduling and ensuring efficient diary management
- Handling patient enquiries, both in person and over the phone, with professionalism and accuracy
- Processing payments, insurance claims, and patient records efficiently
- Coordinating with clinical and administrative teams to ensure seamless patient care
- Maintaining a well-organised reception area and ensuring all administrative tasks are completed effectively
Candidate Requirements:
- Experience using SOE software is essential
- Strong communication and interpersonal skills, with the ability to provide excellent patient service
- Highly organised with excellent time management skills
- Ability to handle multiple tasks efficiently in a busy environment
- Professional approach, maintaining discretion and confidentiality at all times
This is an excellent opportunity for a committed and experienced Dental Receptionist to become part of a well-established practice. We are looking for someone who can bring professionalism, efficiency, and a patient-focused approach to our front-of-house operations.
How to apply:
Please submit your CV to (url removed) or call (phone number removed) and ask to speak with Honor.
Dental Receptionist employer: Howard Finley
Contact Detail:
Howard Finley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with SOE software, as it's essential for this role. If you haven't used it before, consider watching tutorial videos or taking a short online course to get up to speed.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you feel more confident when handling patient enquiries and managing appointments.
✨Tip Number 3
Research the dental practice you're applying to. Understanding their values, services, and patient care approach will allow you to tailor your conversation during the interview and show that you're genuinely interested.
✨Tip Number 4
Prepare examples from your previous experience that demonstrate your organisational skills and ability to multitask. Being able to share specific instances will highlight your suitability for the fast-paced environment of a dental reception.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental reception or similar roles. Emphasise your familiarity with SOE software and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to manage front desk operations. Mention your previous experience in a dental practice and how it prepares you for this role.
Highlight Key Skills: In your application, focus on your communication and organisational skills. Provide examples of how you've successfully managed multiple tasks in a busy environment, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Howard Finley
✨Showcase Your Dental Knowledge
Make sure to brush up on dental terminology and procedures. Being able to discuss common dental practices and patient management will demonstrate your understanding of the role and show that you are prepared for the position.
✨Highlight Your Experience with SOE Software
Since experience with SOE software is essential, be ready to discuss your familiarity with it. If you have specific examples of how you've used it in previous roles, share those to illustrate your competence.
✨Demonstrate Excellent Communication Skills
As a Dental Receptionist, you'll need to communicate effectively with patients and staff. Prepare to give examples of how you've handled patient enquiries or resolved conflicts in a professional manner.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple tasks in a busy environment. Think of scenarios from your past experiences where you successfully juggled responsibilities and maintained a high level of service.