At a Glance
- Tasks: Welcome patients, manage appointments, and handle inquiries with a smile.
- Company: Join a friendly dental practice in Spalding, dedicated to patient care.
- Benefits: Earn £13-£14.50 per hour, with negotiable pay based on experience.
- Why this job: Be part of a supportive team, making a real difference in patient experiences.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
- Other info: Flexible hours and a chance to grow in the healthcare field.
The predicted salary is between 27300 - 30450 £ per year.
Job Opportunity: Full-Time Dental Receptionist
Location: Spalding
Salary: from £13-£14.50 per hour (To Be Negotiated & dependent on experience)
Key Responsibilities:
- Greet patients warmly and professionally, providing a welcoming first impression of the practice.
- Manage the appointment diary, schedule patient visits, and ensure efficient use of clinical time.
- Handle incoming phone calls and respond to patient enquiries in a courteous and helpful manner.
- Maintain accurate patient records and update personal and medical information as required.
- Take payments, process invoices, and handle billing or insurance paperwork where applicable.
- Liaise effectively with dental nurses, clinicians, and management to support the smooth running of the practice.
- Ensure the reception area is tidy, well-organised, and adheres to infection control policies.
- Confirm appointments and send reminders to reduce no-shows and improve attendance.
- Assist with administrative duties such as scanning, filing, and data entry.
- Handle patient feedback and escalate any complaints or concerns to the appropriate team member.
Dental Receptionist employer: Howard Finley
Contact Detail:
Howard Finley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist
✨Tip Number 1
Familiarise yourself with common dental terminology and procedures. This knowledge will not only help you communicate effectively with patients and staff but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. Being able to handle various patient interactions confidently will set you apart as a candidate who can create a welcoming environment.
✨Tip Number 3
Research the dental practice you're applying to. Understanding their values, services, and community involvement can help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former dental receptionists to gain insights into the role. They can provide valuable tips on what employers look for and how to excel in the position, giving you an edge in your application process.
We think you need these skills to ace Dental Receptionist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities of a Dental Receptionist. Tailor your application to highlight relevant experience and skills that match these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in reception or administrative roles. Emphasise your customer service skills, ability to manage appointments, and any experience with handling patient records or billing.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the practice. Mention specific examples of how you have successfully managed similar tasks in the past, such as scheduling appointments or dealing with patient enquiries.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a dental practice.
How to prepare for a job interview at Howard Finley
✨Show Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your ability to greet people warmly and professionally during the interview. Share examples of how you've successfully managed patient interactions in the past.
✨Highlight Organisational Skills
Managing an appointment diary and ensuring efficient use of clinical time is crucial. Be prepared to discuss your experience with scheduling and organisation. You might even want to bring up any tools or software you’ve used to manage appointments effectively.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Dental Receptionist, such as handling difficult patient enquiries or managing complaints. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure.
✨Demonstrate Attention to Detail
Maintaining accurate patient records and handling billing requires a keen eye for detail. During the interview, mention any experiences where your attention to detail made a significant difference, whether in record-keeping or processing payments.