At a Glance
- Tasks: Support patients through their dental journey, from enquiry to treatment acceptance.
- Company: Established private dental clinic in Borehamwood with a patient-focused approach.
- Benefits: Competitive salary, commission, structured training, and discounted dental treatment.
- Other info: Opportunities for career progression and modern clinical facilities.
- Why this job: Join a dynamic team and make a real difference in patients' lives.
- Qualifications: Sales or customer service experience; dental knowledge is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
An established private dental clinic in Borehamwood is looking for a motivated Treatment Coordinator to join its team. The practice provides a range of advanced private dental treatments, including implant dentistry, full-arch rehabilitation, cosmetic dentistry and IV sedation.
This is a patient-focused, commercially driven position, supporting patients from their initial enquiry through to treatment acceptance and commencement. The successful candidate will combine excellent communication skills with a consultative approach to help patients understand their options and feel confident in their decisions.
Key Responsibilities
- Respond to new patient enquiries from various channels and maintain consistent follow-up.
- Conduct patient consultations, discuss treatment options and explain costs and available finance options.
- Work closely with clinicians to coordinate treatment plans that meet patients’ needs and budgets.
- Support finance applications and payment arrangements.
- Maintain regular communication with patients before, during and after treatment.
- Keep accurate patient records and update the practice management system.
- Coordinate patient reviews, testimonials and clinical photography.
- Assist with patient events and marketing initiatives.
- Work towards monthly conversion and revenue targets, monitoring and reporting performance.
Requirements
- Previous dental experience is not essential, as training will be provided. The ideal candidate will have a strong background in sales, customer service, patient care or another consultative role.
- Essential:
- Experience converting enquiries into sales or agreed services.
- Confidence discussing treatment costs and high-value purchases.
- Excellent communication skills and the ability to build rapport with a diverse range of people.
- A calm, empathetic approach when supporting nervous or hesitant patients.
- Strong organisational skills and accurate administration.
- Confidence using CRM systems, practice software or similar digital platforms.
- A proactive, target-driven approach.
- Desirable:
- Previous experience as a Dental Treatment Coordinator, TCO or Patient Care Coordinator.
- Knowledge of dental implants, Invisalign or cosmetic dentistry.
- Experience with patient finance arrangements.
- Experience managing leads generated through digital marketing campaigns.
Salary & Benefits
- £30,000–£40,000 basic salary, depending on experience, plus commission.
- Structured training in treatment coordination, implant dentistry and clinical terminology.
- Regular one-to-one meetings, clear performance objectives and opportunities for career progression.
- Modern clinical facilities with an on-site dental laboratory.
- Company pension.
- Discounted dental treatment for employees.
- Free on-site parking.
This is an excellent opportunity for a confident, patient-focused professional looking to develop their career within private dentistry.
Dental Treatment Coordinator in Borehamwood employer: Howard Finley
Howard Finley offers an exceptional work environment for a Dental Receptionist in New Malden, where you will be part of a modern private practice that prioritises patient care and team collaboration. With a friendly atmosphere, opportunities for professional growth, and a commitment to employee well-being, this role provides a rewarding experience in a supportive setting. Join us to make a meaningful impact while enjoying a balanced work-life schedule from Monday to Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Treatment Coordinator in Borehamwood
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Treatment Coordinator in Borehamwood
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Howard Finley.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Howard Finley. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Howard Finley! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Howard Finley
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Howard Finley might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Howard Finley. This demonstrates not just your skills but also your dedication to advancing in the field.
