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- Tasks: Welcome patients, manage appointments, and coordinate treatment plans in a friendly environment.
- Company: Join a well-established dental practice in Wokingham focused on exceptional patient care.
- Benefits: Enjoy a professional atmosphere with opportunities for growth and development.
- Why this job: Be part of a dedicated team delivering outstanding patient care in a modern setting.
- Qualifications: Previous experience in a dental role is essential; strong communication and organisational skills required.
- Other info: Training on dental software will be provided; polished appearance is a must.
We are a well established dental practice in the Wokingham area, seeking a dedicated Treatment Coordinator to join our professional team. If you have a passion for providing exceptional patient care and enjoy working in a fast-paced, high-quality environment, this is the perfect opportunity for you!
Key Responsibilities:
- Welcome and check in patients, ensuring a warm and friendly atmosphere.
- Handle phone inquiries, appointment scheduling, and email correspondence efficiently.
- Coordinate treatment plans, explain procedures, and provide patients with detailed information on available services.
- Manage patient records, ensuring they are accurate and up-to-date.
- Process payments, including private patient billing and financing options.
- Maintain the reception area to a high standard, reflecting the practice's private and professional setting.
- Liaise with dentists and support staff to ensure the seamless delivery of care.
Requirements:
- Previous experience as a dental receptionist or treatment coordinator or administrator is essential.
- Excellent communication skills, with a customer-focused mindset.
- Strong organizational abilities and attention to detail.
- Ability to manage multiple tasks and work well under pressure.
- Familiarity with dental software systems (training will be provided if necessary).
- Professional and polished appearance.
What We Offer:
- A professional and friendly working environment.
- Opportunity for growth and development within the practice.
- A modern practice setting.
If you're passionate about delivering outstanding patient care in a dental practice, we'd love to hear from you!
To apply, please submit your CV to [... Click Apply...] or call [... Click Apply...] and ask for Honor. Be part of a practice that's dedicated to excellence in patient care!
Treatment Coordinator employer: Howard Finley Care Ltd
Contact Detail:
Howard Finley Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator
✨Tip Number 1
Familiarise yourself with the dental practice's values and mission. When you understand what they stand for, you can tailor your conversations to reflect their commitment to patient care, which will resonate well during interviews.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a Treatment Coordinator. This could include handling patient inquiries or explaining treatment plans, which will help you feel more confident in real situations.
✨Tip Number 3
Network with current or former employees of the dental practice. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Showcase your organisational skills by preparing a list of questions to ask during the interview. This demonstrates your proactive approach and genuine interest in the role, making you stand out as a candidate.
We think you need these skills to ace Treatment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a dental receptionist or treatment coordinator. Emphasise your communication skills and any familiarity with dental software systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work in a fast-paced environment. Mention specific examples of how you've provided exceptional service in previous roles.
Highlight Key Skills: In your application, focus on your organisational abilities and attention to detail. Mention any experience managing multiple tasks under pressure, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Howard Finley Care Ltd
✨Showcase Your Customer Service Skills
As a Treatment Coordinator, you'll be the first point of contact for patients. Highlight your previous experience in customer service and how you create a welcoming atmosphere. Share specific examples of how you've handled patient inquiries or resolved issues effectively.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks, such as scheduling appointments and coordinating treatment plans. You might want to mention any tools or methods you use to stay organised and efficient.
✨Familiarise Yourself with Dental Procedures
While training will be provided, having a basic understanding of common dental procedures can set you apart. Research typical treatments offered at dental practices and be ready to discuss how you would explain these to patients in an easy-to-understand manner.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the practice's approach to patient care, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
