At a Glance
- Tasks: Welcome patients, manage appointments, and coordinate treatment plans in a busy dental practice.
- Company: Join Howard Finley Care Ltd, a vibrant dental practice in Harrow, London.
- Benefits: Enjoy competitive pay, a friendly work environment, and opportunities for growth.
- Why this job: Be part of a team dedicated to exceptional patient care in a professional setting.
- Qualifications: Previous experience in a similar role is preferred; strong communication and organisational skills are essential.
- Other info: Easy access to public transport and training on dental software provided.
We are a dental practice in the vibrant area of Harrow, London, seeking a dedicated Dental Receptionist/Treatment Coordinator to join our professional team. If you have a passion for providing exceptional patient care and enjoy working in a fast-paced, high-quality environment, this is the perfect opportunity for you!
Key Responsibilities:
- Welcome and check in patients, ensuring a warm and friendly atmosphere.
- Handle phone inquiries, appointment scheduling, and email correspondence efficiently.
- Coordinate treatment plans, explain procedures, and provide patients with detailed information on available services.
- Manage patient records, ensuring they are accurate and up-to-date.
- Process payments, including private patient billing and financing options.
- Maintain the reception area to a high standard, reflecting the practice's private and professional setting.
- Liaise with dentists and support staff to ensure the seamless delivery of care.
Requirements:
- Previous experience as a dental receptionist or treatment coordinator is highly preferred.
- Excellent communication skills, with a customer-focused mindset.
- Strong organizational abilities and attention to detail.
- Ability to manage multiple tasks and work well under pressure.
- Familiarity with dental software systems (training will be provided if necessary).
- Professional and polished appearance.
What We Offer:
- Competitive hourly pay: £13 - £15 per hour, based on experience.
- A professional and friendly working environment.
- Opportunity for growth and development within the practice.
- Easy access to public transport links in the area.
If you're passionate about delivering outstanding patient care in a dental practice, we'd love to hear from you!
To apply, please submit your CV or call and ask for Honor.
Be part of a practice that's dedicated to excellence in patient care!
Dental nurse / Treatment Coordinator employer: Howard Finley Care Ltd
Contact Detail:
Howard Finley Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental nurse / Treatment Coordinator
✨Tip Number 1
Familiarise yourself with the specific dental software systems used in practices like Howard Finley Care Ltd. Even if training is provided, showing that you have a basic understanding can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any interactions with the practice. Whether it's through phone calls or emails, demonstrating a friendly and professional demeanour can leave a lasting impression.
✨Tip Number 3
Prepare to discuss how you handle high-pressure situations. Given the fast-paced environment of a dental practice, sharing specific examples of your organisational skills and multitasking abilities can showcase your suitability for the role.
✨Tip Number 4
Research common dental procedures and treatment plans. Being knowledgeable about what patients might expect can help you communicate effectively and demonstrate your commitment to patient care during interviews.
We think you need these skills to ace Dental nurse / Treatment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a dental receptionist or treatment coordinator. Emphasise your communication skills, organisational abilities, and any familiarity with dental software systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to thrive in a fast-paced environment. Mention specific examples of how you've provided exceptional service in previous roles.
Highlight Key Responsibilities: In your application, refer to the key responsibilities listed in the job description. Explain how your past experiences align with these tasks, such as managing patient records or coordinating treatment plans.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Howard Finley Care Ltd
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for providing exceptional patient care during the interview. Share specific examples of how you've gone above and beyond for patients in previous roles, as this will resonate well with the practice's values.
✨Demonstrate Organisational Skills
Given the fast-paced environment, it's crucial to showcase your organisational abilities. Prepare to discuss how you manage multiple tasks effectively, perhaps by sharing a time when you successfully juggled various responsibilities in a previous job.
✨Familiarise Yourself with Dental Software
While training will be provided, having a basic understanding of dental software systems can give you an edge. If you have experience with similar systems, mention it, or do a bit of research on common dental software to show your initiative.
✨Prepare Questions for the Interviewer
Interviews are a two-way street, so come prepared with thoughtful questions about the practice and its culture. This not only shows your interest but also helps you determine if it's the right fit for you.