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- Tasks: Manage diverse commercial properties and engage with tenants to ensure smooth operations.
- Company: Join the prestigious Howard de Walden Estate in vibrant Marylebone, London.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a generous pension scheme.
- Why this job: Be part of a dynamic team shaping London's property landscape while making a real impact.
- Qualifications: RICS qualified with at least two years' experience in commercial property management.
- Other info: Hybrid working, onsite gym, and regular social events create a fun work environment.
The predicted salary is between 36000 - 60000 £ per year.
About the Company: The Howard de Walden Estate (HdWE) owns one of London’s largest and most prestigious estates which it manages on behalf of the Howard de Walden family. The Estate owns, manages, and leases approximately 850 properties within 95 acres of Marylebone and is highly diversified spanning five sectors: healthcare, offices, residential, retail and education.
About the role: The Estate is divided into four strategic portfolios with one Portfolio Manager responsible for commercial property management for each portfolio. This is an exciting opportunity for an experienced Portfolio Manager with a proven track record and demonstrable experience of all aspects of property management and often complicated mixed-use commercial assets to manage their own portfolio of tenancies and properties. HdWE’s predominant ‘in-house’ model requires effective interaction with all departments including Asset Management, Facilities Management, Residential, Projects & Planning, Legal, Finance and Investment.
What you will do:
- All aspects of property & tenancy management including chairing tenants’ meetings and direct liaison.
- Deal with all formal tenants’ legal and works applications: interpret legal documents; respond to leasehold property enquiries; obtain appropriate references; analyse financial accounts to assess covenant strength; liaise with solicitors; and manage to completion.
- Assist in the sale or acquisition of properties.
- Contribute to execute HdWE’s strategic plan at property, portfolio or sector levels.
- Manage and assist credit control for all arrears by liaising with tenants and solicitors to ensure prompt recovery.
- Property inspections to identify repairs, maintenance & improvements. Instruct contractors or colleagues on technical matters but ultimately take responsibility.
- Work in collaboration with the FM team to deliver on wider portfolio strategic objectives around matters such as fire door compliance and the preparation of the 10 year PPM reports.
- Check and approve invoices aligned with budgeted service charge expenditure, with appropriate understanding and experience with expenditure coding.
- Instruct legal and finance teams to document transactions and update data records.
- Handle and resolve complaints.
- Agree planned maintenance works for directly managed properties.
- Deal with all aspects of service charges pursuant to RICS Practice Standards for Service Charges in commercial property. Devise and set service charge budgets, calculate percentage contributions and caps and ensure correct recovery of costs including PPM works.
- Licensing and consent letters for medical practitioners.
- Assist in business rates appeals and applications in coordination with our service provider who specialises in this field.
What you will need:
- RICS qualified General Practice Surveyor with minimum two years’ post qualification experience.
- Good understanding of the RICS Professional Statement for Commercial Service Charge.
- Ability to negotiate lease terms, and undertake rental, leasehold and freehold valuations.
- Ideally, but not essential, rent reviews and lease renewals experience to include: analysing leases; providing market evidence and understanding property measurements and valuations; serving notices; and, negotiating terms with tenants and surveyors.
- Background knowledge of building construction and diagnosis of a range of property defects.
- Excellent understanding of ESG credentials.
- A commercial approach with strong communication (written and verbal) and negotiation skills.
What we offer you:
- 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure.
- Private medical insurance with Bupa.
- Defined contribution pension scheme with 12.5% employer contributions.
- Discretionary bonus.
- Life assurance at 7x salary.
- Group Income Protection Scheme.
- Interest free season ticket loan.
- Employee Assistance Programme (EAP) and wellbeing app.
- Cycle to work scheme.
- Onsite gym with 7 weekly classes and 2 Wattbikes.
- Regular staff socials and an annual company away day.
- Free fruit and breakfast cereals.
- Hybrid working arrangements – 155 days in the office per year with minimum of 2 days (not fixed) per week in the office.
- Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period).
- Volunteering opportunities aligned with the HdWE Community Investment Programme.
Commercial Portfolio Manager - Marylebone, London employer: Howard de Walden Estate
Contact Detail:
Howard de Walden Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Portfolio Manager - Marylebone, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant groups on LinkedIn, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, make sure to highlight your experience with mixed-use commercial assets and your RICS qualifications. Tailor your pitch to showcase how you can contribute to their strategic goals.
✨Tip Number 3
Prepare for interviews by researching the company and its portfolios. Understand their approach to property management and think about how your background aligns with their needs. Bring questions that show you’re genuinely interested in their operations and challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you a leg up. Plus, it’s a great way to show your enthusiasm for joining our team at StudySmarter!
We think you need these skills to ace Commercial Portfolio Manager - Marylebone, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Portfolio Manager. Highlight your experience in property management and any relevant qualifications, like being RICS qualified. We want to see how your background fits with what we do at HdWE!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing mixed-use commercial assets and your ability to liaise with various departments. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your negotiation skills. We love seeing candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy to do!
How to prepare for a job interview at Howard de Walden Estate
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the properties and tenancies within the portfolio you'll be managing. Familiarise yourself with the specifics of the Howard de Walden Estate, including its diverse sectors and any recent developments. This will show your genuine interest and preparedness.
✨Brush Up on RICS Standards
Since the role requires a solid understanding of RICS Professional Statement for Commercial Service Charge, take some time to review these standards. Be ready to discuss how you've applied them in past roles, especially in relation to service charge budgets and compliance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, particularly around tenant management and property inspections. Think of specific examples from your experience where you've successfully resolved issues or improved processes, as this will demonstrate your capability in handling complex situations.
✨Showcase Your Communication Skills
Given the collaborative nature of the role, be prepared to highlight your communication and negotiation skills. Share examples of how you've effectively liaised with various departments or stakeholders in previous positions, and how you’ve managed tenant relationships to ensure smooth operations.
