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- Tasks: Manage diverse commercial properties and engage with tenants to ensure smooth operations.
- Company: Join the prestigious Howard de Walden Estate, a leader in property management.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a generous pension scheme.
- Why this job: Make an impact in property management while working in a dynamic and supportive environment.
- Qualifications: RICS qualified with at least two years' experience in commercial property management.
- Other info: Hybrid working model, onsite gym, and regular team socials for a balanced work-life.
The predicted salary is between 43200 - 72000 £ per year.
About the Company: The Howard de Walden Estate (HdWE) owns one of London's largest and most prestigious estates which it manages on behalf of the Howard de Walden family. The Estate owns, manages, and leases approximately 850 properties within 95 acres of Marylebone and is highly diversified spanning five sectors: healthcare, offices, residential, retail and education.
About the role: The Estate is divided into four strategic portfolios with one Portfolio Manager responsible for commercial property management for each portfolio. This is an exciting opportunity for an experienced Portfolio Manager with a proven track record and demonstrable experience of all aspects of property management and often complicated mixed-use commercial assets to manage their own portfolio of tenancies and properties. HdWE's predominant 'in-house' model requires effective interaction with all departments including Asset Management, Facilities Management, Residential, Projects & Planning, Legal, Finance and Investment.
What you will do:
- All aspects of property & tenancy management including chairing tenants' meetings and direct liaison.
- Deal with all formal tenants' legal and works applications: interpret legal documents; respond to leasehold property enquiries; obtain appropriate references; analyse financial accounts to assess covenant strength; liaise with solicitors; and manage to completion.
- Assist in the sale or acquisition of properties.
- Contribute to execute HdWE's strategic plan at property, portfolio or sector levels.
- Manage and assist credit control for all arrears by liaising with tenants and solicitors to ensure prompt recovery.
- Property inspections to identify repairs, maintenance & improvements. Instruct contractors or colleagues on technical matters but ultimately take responsibility.
- Work in collaboration with the FM team to deliver on wider portfolio strategic objectives around matters such as fire door compliance and the preparation of the 10 year PPM reports.
- Check and approve invoices aligned with budgeted service charge expenditure, with appropriate understanding and experience with expenditure coding.
- Instruct legal and finance teams to document transactions and update data records.
- Handle and resolve complaints.
- Agree planned maintenance works for directly managed properties.
- Deal with all aspects of service charges pursuant to RICS Practice Standards for Service Charges in commercial property. Devise and set service charge budgets, calculate percentage contributions and caps and ensure correct recovery of costs including PPM works.
- Licensing and consent letters for medical practitioners.
- Assist in business rates appeals and applications in coordination with our service provider who specialises in this field.
What you will need:
- RICS qualified General Practice Surveyor with minimum two years' post qualification experience.
- Good understanding of the RICS Professional Statement for Commercial Service Charge.
- Ability to negotiate lease terms, and undertake rental, leasehold and freehold valuations.
- Ideally, but not essential, rent reviews and lease renewals experience to include: analysing leases; providing market evidence and understanding property measurements and valuations; serving notices; and, negotiating terms with tenants and surveyors.
- Background knowledge of building construction and diagnosis of a range of property defects.
- Excellent understanding of ESG credentials.
- A commercial approach with strong communication (written and verbal) and negotiation skills.
What we offer you:
- 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure.
- Private medical insurance with Bupa.
- Defined contribution pension scheme with 12.5% employer contributions.
- Discretionary bonus.
- Life assurance at 7x salary.
- Group Income Protection Scheme.
- Interest free season ticket loan.
- Employee Assistance Programme (EAP) and wellbeing app.
- Cycle to work scheme.
- Onsite gym with 7 weekly classes and 2 Wattbikes.
- Regular staff socials and an annual company away day.
- Free fruit and breakfast cereals.
- Hybrid working arrangements – 155 days in the office per year with minimum of 2 days (not fixed) per week in the office.
- Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period).
- Volunteering opportunities aligned with the HdWE Community Investment Programme.
Commercial Portfolio Manager employer: Howard de Walden Estate
Contact Detail:
Howard de Walden Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Portfolio Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Understand their values and recent projects, especially in the sectors they operate in. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your negotiation skills! As a Commercial Portfolio Manager, you'll need to negotiate lease terms and manage tenant relationships. Role-play with a friend or mentor to build confidence and refine your approach before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make it happen!
We think you need these skills to ace Commercial Portfolio Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Portfolio Manager role. Highlight your experience in property management and any relevant qualifications, like your RICS accreditation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs at the Howard de Walden Estate. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just listing duties. Did you successfully manage a complex property deal or improve tenant satisfaction? We want to hear about it, so make those accomplishments stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Howard de Walden Estate
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the commercial properties you'll be managing. Familiarise yourself with the specifics of the estate, including its sectors and any recent developments. This will show your genuine interest and help you answer questions confidently.
✨Brush Up on RICS Standards
Since the role requires a good understanding of RICS Professional Statement for Commercial Service Charge, review these standards before your interview. Be prepared to discuss how you've applied them in past roles, as this will demonstrate your expertise and readiness for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in property management. Think of examples from your experience where you've successfully handled tenant disputes or managed complex legal applications. This will showcase your practical knowledge and ability to navigate challenges.
✨Showcase Your Communication Skills
Effective communication is key in this role, so be ready to highlight your verbal and written skills. Prepare to discuss how you've liaised with various departments and tenants in the past. Use specific examples to illustrate your ability to negotiate and resolve issues effectively.
