Hovis Bakeries in the United Kingdom is seeking a Consumer Care Advisor to manage consumer enquiries and complaints from initial contact through to resolution, across phone, email and social media, while reflecting the brand voice.
Reporting to the Consumer Care Team Leader, you will monitor KPIs, produce accurate reports and elevate complex complaints to senior stakeholders. On-call social media shifts are included.
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Senior Consumer Care & Social Media Lead (Hybrid) employer: Hovis Bakeries
At Allied Bakeries, we pride ourselves on being an employer that truly values its employees, offering a supportive work culture in Walthamstow where safety and career development are paramount. With competitive benefits including a £1,000 sign-on bonus, generous annual leave, and a commitment to work-life balance, we ensure our Class 2 Delivery Drivers feel appreciated and have ample opportunities for growth within the company. Join our friendly team and be part of a respected brand that delivers excellence every day.
