At a Glance
- Tasks: Lead the club's commercial data strategy and manage a multidisciplinary data team.
- Company: Join Chelsea FC, a renowned football club committed to innovation and excellence.
- Benefits: Enjoy 25 days annual leave, private health insurance, and a pension contribution.
- Why this job: Be at the forefront of data-driven decision-making in a dynamic sports environment.
- Qualifications: Strong experience in data architecture, cloud environments, and stakeholder management required.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
JOB TITLE: Head of Business Data (12 Month FTC)
LOCATION: Stamford Bridge
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Closing date: 28th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
The Opportunity
We’re seeking a Head of Business Data on a 12-month fixed-term contract to lead the club’s commercial data strategy. This pivotal role involves managing a multidisciplinary data team spanning engineering and analytics. You\’ll be responsible for overseeing the end-to-end fan data lifecycle — from data acquisition through third-party sources to activation within our digital and physical environments.
You’ll drive the development of a centralised data platform, optimize our Customer Data Platform (Twilio Segment), implement advanced data models, and collaborate closely with executive and senior leadership to embed data-driven thinking across all commercial departments.
Key Responsibilities
- Implement the existing comprehensive fan data strategy aligned with the club’s commercial objectives.
- Lead and evolve our centralised data platform in Google Cloud Platform (GCP), integrating data from merchandise, ticketing, digital channels, and more — both batch and real-time.
- Manage and expand our Customer Data Platform (Twilio Segment), ensuring seamless integrations with internal systems to enable enhanced fan personalisation.
- Oversee data governance and compliance frameworks, including consent management and vendor data handling.
- Champion reporting and insights delivery, standardising KPIs across the club via Power BI and Omni, and driving an internal data education programme.
- Partner with the Executive and Senior Leadership Teams to define and align data roadmaps with broader commercial goals.
- Deploy predictive analytics and machine learning models, such as Customer Lifetime Value (CLV) and propensity scoring, and operationalise them across club systems.
- Lead and develop a high-performing team of data scientists, engineers, and analysts, fostering a culture of innovation, learning, and accountability.
What you will bring to the role
- Strong experience in data platform architecture and engineering, with hands-on expertise in cloud-based environments (preferably GCP).
- Proven track record of leading large-scale dashboarding, reporting, and integration projects.
- Deep understanding of data governance, consent management, and PII handling.
- Experience with:
-
- SQL, Python
- Power BI (or equivalent BI tools such as Looker, Tableau, Omni)
- dbt, Airflow, Docker (preferred)
- Twilio Segment (or other CDPs such as mParticle, Salesforce Data Cloud)
- SQL, Python
- Exceptional stakeholder management and communication skills — able to translate complex data topics into business impact.
- Experience with web and app event tracking and testing through Google Tag Manager and Google Analytics
What we can offer you
- 25 days annual leave
- Pension Contribution (Perm & FT Employees 5%)
- Private Health Insurance through Vitality
- Life Assurance (4 x base salary)
Our commitment to Equality, Diversity and Inclusion
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club
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Head of Business Data (12-month FTC) employer: Houston Texans
Contact Detail:
Houston Texans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Data (12-month FTC)
✨Tip Number 1
Familiarise yourself with the latest trends in data platform architecture, especially within Google Cloud Platform (GCP). Being able to discuss recent advancements or case studies during your interview can demonstrate your expertise and passion for the field.
✨Tip Number 2
Network with professionals in the sports data industry. Attend relevant conferences or webinars where you can meet people who work in similar roles. This can provide you with insights into the challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to showcase your experience with predictive analytics and machine learning models. Think of specific examples where you've successfully implemented these techniques, as this will be crucial for demonstrating your capability to drive data-driven decision-making.
✨Tip Number 4
Brush up on your stakeholder management skills. Be ready to discuss how you've effectively communicated complex data topics to non-technical audiences in the past, as this role requires strong collaboration with executive and senior leadership teams.
We think you need these skills to ace Head of Business Data (12-month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data platform architecture, engineering, and management. Emphasise your hands-on expertise with cloud environments, particularly Google Cloud Platform, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about leading a data strategy in a sports environment. Mention your understanding of fan data lifecycle and how your previous experiences align with the responsibilities outlined in the job description.
Showcase Your Technical Skills: Be specific about your technical skills in SQL, Python, Power BI, and any other relevant tools. Provide examples of past projects where you successfully implemented data models or led dashboarding and reporting initiatives.
Highlight Stakeholder Management Experience: Since exceptional stakeholder management is crucial for this role, include examples of how you've effectively communicated complex data topics to non-technical stakeholders. This will demonstrate your ability to translate data insights into business impact.
How to prepare for a job interview at Houston Texans
✨Understand the Data Landscape
Familiarise yourself with the current trends in data management and analytics, especially within sports. Be prepared to discuss how you would implement a comprehensive fan data strategy that aligns with commercial objectives.
✨Showcase Your Technical Skills
Be ready to demonstrate your hands-on experience with cloud-based environments, particularly Google Cloud Platform. Highlight your proficiency in SQL, Python, and any relevant BI tools like Power BI or Tableau during the interview.
✨Communicate Effectively
Prepare to explain complex data concepts in simple terms. The ability to translate technical jargon into business impact is crucial, so practice articulating your thoughts clearly and confidently.
✨Highlight Leadership Experience
Since this role involves leading a multidisciplinary team, be sure to share examples of your leadership style and how you've fostered a culture of innovation and accountability in previous roles.