At a Glance
- Tasks: Lead premium hospitality and events, creating unforgettable experiences for VIP clients.
- Company: Award-winning independent caterer in the heart of London.
- Benefits: Competitive salary, birthday off, free meals, and career progression opportunities.
- Other info: Dynamic workplace with a focus on sustainability and team celebration.
- Why this job: Join a passionate team and elevate your hospitality career in a prestigious environment.
- Qualifications: Experience in luxury hospitality and exceptional leadership skills required.
The predicted salary is between 48000 - 48000 £ per year.
- DEPUTY HOSPITALITY & EVENTS MANAGER
- Houston & Hawkes | Central London | £45,000 – £48,000 per annum | Monday to Friday
Exceptional hospitality is about more than service. It is about creating an experience where every detail feels effortless.
Houston & Hawkes is looking for an exceptional Deputy Hospitality & Events Manager to support the leadership of a prestigious, high-end hospitality operation in the heart of London.
This is a role for someone who truly understands premium service.
You may come from a Michelin-starred restaurant, five-star hotel, private members' club or an exceptional corporate hospitality environment.
Wherever you have built your career, you will understand the detail, discretion and precision required to deliver hospitality at the very highest level.
Working within an elegant client environment, you will support the delivery of fine dining, executive hospitality and events, helping to lead a talented front-of-house team and ensuring every guest experience is seamless from arrival to departure.
THE ROLE
- Support the day-to-day leadership and delivery of premium hospitality, fine dining and events
- Create exceptional experiences for senior clients, executives and VIP guests
- Support and coordinate events from initial planning through to flawless delivery
- Support, inspire and develop a high-performing front-of-house hospitality team
- Work closely with the Head Chef and culinary team to deliver beautifully coordinated food and service
- Oversee private dining, executive lunches, meetings, receptions and bespoke events
- Build trusted relationships with senior client stakeholders and understand their individual expectations
- Ensure dining rooms, event spaces and service areas are presented impeccably
- Manage rotas, labour, training and team performance
- Maintain exceptional service standards while continuously looking for ways to elevate the guest experience
- WHAT YOU'LL BRING
- Significant management experience within luxury hospitality, fine dining or premium corporate hospitality
- A Michelin-starred, five-star hotel, private members' club or high-end restaurant background would be highly desirable
- Exceptional knowledge of fine dining service and premium events
- A polished, confident and professional presence
- Outstanding leadership skills with the ability to inspire and develop a talented team
- Exceptional attention to detail and an instinctive understanding of guest expectations
- The confidence to build relationships with senior clients, executives and VIP guests
- Excellent organisation with the ability to remain calm and composed in a demanding environment
- A genuine passion for creating hospitality experiences people remember
WHY JOIN HOUSTON & HAWKES?
- £45,000 – £48,000 per annum depending on experience
- Monday to Friday working pattern
- Birthday off every year
- Enhanced maternity, paternity and adoption leave
- Free meals on duty
- Contributory pension scheme
- Life assurance
- Employee Assistance Programme
- CODE Hospitality membership
- Foodie Socials bringing our teams together to discover new food, drink and hospitality ideas
- Ongoing learning, development and genuine career progression
- Summer Awards Party celebrating our people and achievements
- An unforgettable Christmas Party at one of London's outstanding venues
- ABOUT HOUSTON & HAWKES
Houston & Hawkes is an award-winning independent caterer creating exceptional food and hospitality experiences across some of London's most prestigious workplaces.
As a Certified B Corp and recipient of the King's Award for Enterprise in Sustainable Development 2026, we believe exceptional hospitality starts with exceptional people.
We invest in our teams, celebrate success and give talented hospitality professionals the opportunity to build careers they can be genuinely proud of.
If you understand what truly exceptional hospitality looks and feels like, we would love to hear from you.
Deputy General Manager in London employer: Houston & Hawkes
Houston & Hawkes is an exceptional employer that prioritises employee satisfaction and growth, offering a competitive salary and the opportunity to work in a dynamic environment across various sites in Cambridge. With a strong focus on seasonal food and high culinary standards, employees benefit from a supportive work culture that encourages creativity and collaboration, making it a rewarding place for passionate chefs to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Houston & Hawkes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Houston & Hawkes
Don't be shy about reaching out to Houston & Hawkes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Houston & Hawkes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Houston & Hawkes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
