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- Tasks: Deliver top-notch service and create memorable dining experiences in a vibrant environment.
- Company: Join Houston & Hawkes, an award-winning independent caterer in Central London.
- Benefits: Enjoy free meals, pension scheme, birthday off, and exciting company events.
- Why this job: Kickstart your career in hospitality with flexibility, growth, and a fun team.
- Qualifications: Experience in fine dining or contract catering, with a passion for customer service.
- Other info: Be part of a dynamic team committed to creativity and social responsibility.
The predicted salary is between 1300 - 1800 £ per month.
Location: Central London, Liverpool Street
Shift Pattern: Monday-Friday
Houston & Hawkes are looking for an enthusiastic, fine dining and motivated Hospitality Assistant to join our team, providing a first class service based at our client site in central London. If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions.
Responsibilities- Delivering excellent customer service
- Assist in the preparation of tables and to ensure all cutlery and glassware is polished
- Serve all food to the highest standard
- Prepare and serve all beverages in a timely manner and to the Houston & Hawkes standard
- Keep a record of all hospitality delivered and ensure it is all collected at the stated time
- Ensure hospitality rooms are left tidy
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Monitor and maintain hygiene and cleaning standards
- Handle customer complaints with professionalism and tact
- Previous experience as Hospitality Assistant within contract catering, 5* hotel or fine dining brasserie
- Positive attitude, professionalism and respect for others
- Passionate, friendly, diligent and a great team player
- Excellent communication and customer service skills
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Diplomatic, with the ability to deal with confidential matters discreetly
- Free meals at work
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance at two times salary
- Company events including all company Christmas party
- Recognition schemes and people awards
- Family-friendly support, including enhanced maternity and paternity leave and adoption leave
- Day off on your birthday
- Referral bonuses
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams. Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.
Hospitality Assistant employer: Houston & Hawkes
Contact Detail:
Houston & Hawkes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! Volunteer at events or local restaurants to gain experience and make connections. It’s a great way to show your passion for hospitality and get noticed by potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like Houston & Hawkes, and express your interest. A personal touch can really make you stand out.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent service and creating memorable experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Assistant role. Highlight any relevant experience in fine dining or contract catering, and don’t forget to mention your customer service skills. We love seeing how your background aligns with what we do!
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We’re looking for team players who can handle customer complaints with tact, so show us your personality while keeping it respectful and polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Houston & Hawkes!
How to prepare for a job interview at Houston & Hawkes
✨Know Your Stuff
Before the interview, make sure you research Houston & Hawkes thoroughly. Understand their values, the type of service they provide, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
As a Hospitality Assistant, customer service is key. Prepare examples from your past experiences where you delivered excellent service or handled difficult situations with professionalism. Be ready to discuss how you can create a seamless experience for customers at Houston & Hawkes.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the fine dining environment of the company. A polished appearance shows that you take the opportunity seriously and understand the standards expected in the hospitality sector.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm for the position and helps you gauge if it’s the right fit for you.
