General Catering Assistant

General Catering Assistant

Full-Time No working from home possible
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Houston & Hawkes | Epsom | £14.80 per
hour | 37.5 hours per week | Monday to Friday

Fresh food, friendly service and a varied
role at a fantastic client site in Epsom.

Houston & Hawkes is looking for a
friendly, reliable and enthusiastic Catering General Assistant to join our team
at a fantastic client site in Epsom. This is a varied, hands‑on role for
someone who enjoys working with food, providing great customer service and
being part of a busy and supportive catering team.

No two parts of the day will be exactly the
same. You’ll support both the kitchen and front‑of‑house operation, from
preparing sandwiches and fresh cold food to serving customers, operating the
till and making sure our restaurant and service areas are always clean,
organised and welcoming.

THE ROLE

  • Support the kitchen team with general food
    preparation, including sandwiches and fresh cold food
  • Prepare and serve food and beverages to
    customers throughout the day
  • Provide friendly, professional and
    efficient customer service
  • Operate the till and process customer
    payments accurately
  • Support table service and clear tables
    throughout service
  • Restock food, beverages and service items
    to ensure everything is ready and well presented
  • Support stock rotation and ensure products
    are stored and displayed correctly
  • Keep front‑of‑house and back‑of‑house areas
    clean, tidy and organised
  • Carry out general housekeeping duties
    including sweeping, mopping and cleaning service areas
  • Work closely with the chefs and wider
    catering team to ensure a smooth daily service
  • Maintain excellent food safety, allergen,
    hygiene and health and safety standards

WHAT YOU’LL BRING

  • Previous experience within catering,
    hospitality, food service or a customer‑facing environment would be an
    advantage
  • A friendly and confident approach to
    customer service
  • An interest in food and willingness to
    support with basic food preparation
  • A positive, hands‑on attitude and
    willingness to help across both kitchen and front‑of‑house duties
  • Good organisation and the ability to work
    efficiently during busy service
  • Pride in maintaining excellent cleanliness
    and presentation standards
  • Reliability, enthusiasm and a strong team
    mentality
  • Good communication skills and a
    professional approach

WHY JOIN HOUSTON & HAWKES?

  • A varied role at a fantastic client site in
    Epsom
  • A friendly and supportive catering team
  • Birthday off every year
  • Enhanced maternity, paternity and adoption
    leave
  • Free meals on duty
  • Contributory pension scheme
  • Life assurance
  • Employee Assistance Programme
  • CODE Hospitality membership
  • Ongoing learning, development and genuine
    career progression
  • Summer Awards Party celebrating our people
    and achievements
  • An unforgettable Christmas Party at one of
    London’s outstanding venues

ABOUT HOUSTON & HAWKES

Houston & Hawkes is an award-winning
independent caterer creating vibrant, creative and exceptional food and
hospitality experiences across some of the UK’s most prestigious client sites.

We’re a Certified B Corp, recipient of the
King’s Award for Enterprise in Sustainable Development 2026 and proud to be
ranked No. 14 in The Caterer’s Best Places to Work in Hospitality.

If you enjoy working with food, love
looking after customers and want a varied Monday to Friday role with a great
team, we would love to hear from you.

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General Catering Assistant employer: Houston & Hawkes

Houston & Hawkes is an excellent employer, offering a vibrant work culture in the heart of Central London where creativity and passion for food thrive. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive team environment that values exceptional customer service and innovation. Join us to be part of a dynamic team that takes pride in delivering premium experiences while enjoying the unique advantages of working in one of the world's most exciting cities.

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Contact Details:

Houston & Hawkes Recruitment Team