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- Tasks: Manage daily operations of a vibrant event and hospitality venue in London.
- Company: Join Houston & Hawkes, a dynamic independent caterer focused on memorable experiences.
- Benefits: Enjoy flexible hours, 25 days holiday, free meals, and company events.
- Why this job: Perfect for those seeking growth, creativity, and a fun work culture.
- Qualifications: Experience in high-volume events, strong leadership, and excellent communication skills required.
- Other info: Maternity cover with potential for extension; salary negotiable based on experience.
Hit Apply below to send your application for consideration. Ensure that your CV is up to date, and that you have read the job specs first.
Location: London
Salary: £40,000 - £44,000 Negotiable based on experience
Shift Pattern: Variable - Five out of Seven Days
Houston & Hawkes have an exciting opportunity for an experienced Event & Hospitality Manager to work at our prestigious contract in the heart of London. Summer short-term contract available and/or extending to Maternity cover.
If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
What You Really Want To Know:
- Working with an experienced and dynamic General Manager
- Personal development and mentoring guaranteed
- The opportunity to put your stamp in a unique venue
- The salary for this role is £40,000 - £44,000 negotiable, based on experience
- Central location
Event & Hospitality Manager Duties:
- Responsible for managing the daily operations of a busy event & hospitality venue
- To plan, lead and deliver exceptional customer service
- Create a culture of service and teamwork
- Manage and drive the Guest experience to build customer loyalty and increased sales
- Hold daily briefings with team to engage them on key messages and encourage discussion
- Making sure we are meeting the standards required by the client
- To ensure a 5* service is always delivered
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Seek opportunities to exceed customer and client expectations and increase sales
- To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
- Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
- Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
- To assist the compilation and delivery of various management reports in Word, Excel
- Day to day management of the ordering process and stock control
- Working knowledge of HACCP & Health & Safety laws
Event & Hospitality Manager Requirements:
- Previous experience with high volume events and corporate hospitality
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Positive attitude, professionalism and respect for others
- Have the ability to display a real passion for food, coffee and customer service
- Must be able to work within a team and without supervision
- An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
- Strong leadership qualities and excellent communication skills
- Must be computer literate and have experience in using excel spreadsheets
- Strong financial understanding and demonstrable budgeting management
- Good understanding of report writing and financial management
- Have creativity and a flair for marketing
Event & Hospitality Manager Additional Benefits:
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance
- Company events including all company Christmas and summer parties
- Recognition schemes and people awards
- Family friendly support
- Uniform provided
- The holiday allowance is 25 days plus bank holidays
- Free meals at work
- Membership of CODE exclusively for Hospitality Professionals
Who we are:
Houston & Hawkes – is a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.
Event & Hospitality Manager (Maternity Cover) employer: Houston & Hawkes
Contact Detail:
Houston & Hawkes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event & Hospitality Manager (Maternity Cover)
✨Tip Number 1
Network with professionals in the event and hospitality industry. Attend local events or join relevant online groups to connect with people who can provide insights or even refer you to opportunities at Houston & Hawkes.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and customer service. Being knowledgeable about current practices will help you stand out during interviews and show your passion for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your leadership skills and ability to manage high-volume events. This will showcase your suitability for the fast-paced environment at Houston & Hawkes.
✨Tip Number 4
Research Houston & Hawkes thoroughly, including their values and recent projects. Tailoring your conversation to align with their mission will show your genuine interest in the company and the role.
We think you need these skills to ace Event & Hospitality Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and hospitality. Emphasise your organisational skills, leadership qualities, and any previous roles that involved high-volume events or corporate hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create memorable experiences. Mention specific examples from your past roles that demonstrate your skills in managing events and leading teams.
Highlight Relevant Skills: In your application, clearly outline your skills related to budgeting, report writing, and compliance with health and safety regulations. This will show the employer that you understand the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Houston & Hawkes
✨Know the Venue
Familiarise yourself with the venue where you'll be working. Understand its unique features and the type of events it hosts. This will help you demonstrate your enthusiasm and show how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your ability to motivate staff and create a positive work environment, as this role requires strong leadership qualities.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgeting and financial management. Prepare to explain how you've managed costs in previous roles and how you can ensure profitability while maintaining high service standards.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond to exceed customer expectations. This role is all about delivering a 5-star service, so showcasing your passion for customer satisfaction is key.
