At a Glance
- Tasks: Lead a dynamic hospitality team and ensure exceptional service at a luxury client site.
- Company: Join Houston & Hawkes, an award-winning independent caterer in Central London.
- Benefits: Enjoy competitive pay, free meals, birthday off, and career progression opportunities.
- Other info: Celebrate achievements with summer parties and enjoy ongoing learning opportunities.
- Why this job: Be part of a prestigious environment and create unforgettable experiences for clients.
- Qualifications: Experience in high-end hospitality and strong organisational skills required.
The predicted salary is between 18 - 18 £ per hour.
HOSPITALITY HOST / TEAM LEADER
Houston & Hawkes | Central London | £18.00 per hour | 37.5 hours per week | Monday to Friday
Exceptional hospitality, flawless organisation and the opportunity to lead from the front at a prestigious luxury client site.
Houston & Hawkes is looking for an outstanding Hospitality Host / Team Leader to join our team at a prestigious Central London client site.
This is a senior, hands-on hospitality role for someone who understands exceptional service and knows how to keep every detail organised behind the scenes.
You will coordinate hospitality bookings, meeting rooms and events, organise the team and make sure each service is prepared and delivered beautifully.
From executive meetings and working lunches to fine dining, canapes and larger events, you will be the person who keeps everything running smoothly while remaining visible and hands-on throughout service.
THE ROLE
- Coordinate daily hospitality bookings, meeting rooms, lunches and events
- Plan each service carefully, ensuring timings, set-ups and team requirements are organised in advance
- Lead and support the hospitality hosts during service, setting consistently high standards
- Deliver polished meeting room, fine dining, canapé and event service
- Ensure rooms and hospitality areas are prepared beautifully and to the correct specification
- Liaise closely with the kitchen and wider catering team to ensure every booking runs seamlessly
- Use booking systems, email and Microsoft Office confidently to manage information and communicate requirements
- Allocate daily duties and help organise the team around the hospitality schedule
- Respond calmly and professionally to last-minute changes and special requests
- Maintain excellent presentation, service and attention to detail throughout the day
- Support stock control and ensure equipment, linen and service items are prepared and available
- Maintain excellent food safety, allergen, hygiene and health and safety standards
- WHAT YOU’LL BRING
- Strong experience as a Senior Hospitality Assistant, Hospitality Host, Team Leader or Hospitality Supervisor
- Experience within premium contract catering, five-star hotels, fine dining or another high-end hospitality environment
- Excellent knowledge of meeting room hospitality, events, fine dining and canapé service
- Strong organisational skills with the ability to coordinate multiple bookings and changing priorities
- Confident computer skills, including email, booking systems and Microsoft Office
- A polished, professional approach with exceptional service standards
- Natural leadership skills and the confidence to guide and support a hospitality team
- Excellent communication and attention to detail
- A calm, proactive approach during busy services and events
- A genuine passion for hospitality and creating an exceptional experience every time
WHY JOIN HOUSTON & HAWKES?
- The opportunity to join a prestigious luxury client site
- Birthday off every year
- Enhanced maternity, paternity and adoption leave
- Free meals on duty
- Contributory pension scheme
- Life assurance
- Employee Assistance Programme
- CODE Hospitality membership
- Foodie Socials bringing our teams together to explore new food and hospitality ideas
- Ongoing learning, development and genuine career progression
- Summer Awards Party celebrating our people and achievements
- An unforgettable Christmas Party at one of London’s outstanding venues
- ABOUT HOUSTON & HAWKES
Houston & Hawkes is an award-winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK’s most prestigious client sites.
We’re a Certified B Corp, recipient of the King’s Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer’s Best Places to Work in Hospitality.
If you are highly organised, love exceptional hospitality and enjoy leading from the front, we would love to hear from you.
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Hospitality Host / Team Leader in City of Westminster employer: Houston & Hawkes
Houston & Hawkes is an excellent employer, offering a vibrant work culture in the heart of Central London where creativity and passion for food thrive. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive team environment that values exceptional customer service and innovation. Join us to be part of a dynamic team that takes pride in delivering premium experiences while enjoying the unique advantages of working in one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host / Team Leader in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Houston & Hawkes. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Houston & Hawkes
Don't be shy about reaching out to Houston & Hawkes directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Host / Team Leader in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Houston & Hawkes and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Houston & Hawkes
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
