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For Companies At a Glance
- Tasks: Manage daily operations and deliver exceptional customer service in a vibrant catering environment.
- Company: Join Houston & Hawkes, a dynamic independent caterer passionate about memorable experiences and sustainable food.
- Benefits: Enjoy flexible hours, 25 days holiday, free meals, and a contributory pension scheme.
- Why this job: This role offers personal development, a fun work culture, and the chance to make an impact.
- Qualifications: Experience in high-volume events, strong leadership skills, and a passion for food and customer service required.
- Other info: Be part of a young team with clear career progression and exciting company events.
All candidates should make sure to read the following job description and information carefully before applying.
Location: London
Salary: £38,000 - £42,000 Negotiable based on experience
Shift Pattern: Variable - Five out of Seven Days
Houston & Hawkes have an exciting opportunity for an experienced catering Manager to work at our prestigious contract in the heart of London. If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
What You Really Want To Know:
- Working with an experienced and dynamic General Manager
- Personal development and mentoring guaranteed
- The opportunity to put your stamp in a unique venue
- The salary for this role is £38,000 - £42,000 negotiable, based on experience
- Central location
Catering Manager Duties:
- Responsible for managing the daily operations of a busy retail operation with a number of outlets
- To plan, lead and deliver exceptional customer service
- Create a culture of service and teamwork
- Manage and drive the Guest experience to build customer loyalty and increased sales
- Hold daily briefings with team to engage them on key messages and encourage discussion
- Making sure we are meeting the standards required by the client
- To ensure a 5* service is always delivered
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Seek opportunities to exceed customer and client expectations and increase sales
- To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
- Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
- Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
- To assist the compilation and delivery of various management reports in Word, Excel
- Day to day management of the ordering process and stock control
- Working knowledge of HACCP & Health & Safety laws
Catering Manager Requirements:
- Previous experience with high volume events and corporate hospitality
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Positive attitude, professionalism and respect for others
- Have the ability to display a real passion for food, coffee and customer service
- Must be able to work within a team and without supervision
- An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
- Strong leadership qualities and excellent communication skills
- Must be computer literate and have experience in using excel spreadsheets
- Strong financial understanding and demonstrable budgeting management
- Good understanding of report writing and financial management
- Have creativity and a flair for marketing
Catering Manager Additional Benefits:
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance
- Company events including all company Christmas and summer parties
- Recognition schemes and people awards
- Family friendly support
- Uniform provided
- The holiday allowance is 25 days plus bank holidays
- Free meals at work
- Membership of CODE exclusively for Hospitality Professionals
Who we are:
Houston & Hawkes – is a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.
Catering Manager employer: Houston & Hawkes
Contact Detail:
Houston & Hawkes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Familiarise yourself with the latest trends in catering and hospitality. Understanding what’s currently popular can help you stand out during interviews, as you can discuss how you would implement these trends in your role.
✨Tip Number 2
Network with professionals in the catering industry. Attend local events or join online forums to connect with others who may have insights or even referrals for the Catering Manager position at Houston & Hawkes.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples from your past experiences where you successfully led a team or improved customer service, as this will be crucial for the role.
✨Tip Number 4
Research Houston & Hawkes thoroughly. Understand their values, mission, and the unique aspects of their catering services, so you can tailor your conversation during the interview to align with their goals.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, especially with high volume events and corporate hospitality. Use specific examples to demonstrate your organisational skills and leadership qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how your previous experiences align with the responsibilities outlined in the job description, and express your enthusiasm for working with Houston & Hawkes.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, financial understanding, and ability to work under pressure. Make sure to mention your familiarity with HACCP and Health & Safety laws, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Catering Manager.
How to prepare for a job interview at Houston & Hawkes
✨Showcase Your Leadership Skills
As a Catering Manager, you'll need to demonstrate strong leadership qualities. Be prepared to share examples of how you've successfully led a team in the past, particularly in high-pressure situations or during busy events.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you fostered a culture of service within your team.
✨Demonstrate Your Organisational Skills
With responsibilities like managing daily operations and stock control, it's crucial to show your organisational prowess. Prepare to talk about how you prioritise tasks and manage multiple responsibilities effectively.
✨Prepare for Financial Discussions
Since the role involves budgeting and financial management, brush up on your financial knowledge. Be ready to discuss your experience with budgeting, report writing, and any relevant software you've used, especially Excel.
