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- Tasks: Serve customers with top-notch coffee and food while ensuring a vibrant atmosphere.
- Company: Join Houston & Hawkes, an award-winning independent caterer known for creativity and sustainability.
- Benefits: Enjoy free meals, a contributory pension, and fun company events like Christmas parties.
- Why this job: Be part of a dynamic team that values excellence and offers opportunities for professional growth.
- Qualifications: Experience in high-volume cafes, excellent communication skills, and a passion for coffee are essential.
- Other info: Celebrate your birthday with a day off and enjoy referral bonuses!
Location: Central London, Oxford Street
Salary: £14.28 per hour
Shift Pattern: Monday-Thursday, 32 hours
Houston & Hawkes are looking for an experienced Barista to join our team, providing a first class service based at our prestigious contracts in London.
Barista Duties:
- Greeting customers and delivering excellent customer service
- Making recommendations to customers and answering any questions
- Preparing food and drinks carefully and to our high standards
- Ensuring the display is always well stocked
- Managing stock levels and identifying ordering requirements
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Complying with Health & Safety regulations
- Complying with Food Handling & Hygiene standards
Barista Requirements:
- You’ll have a proven background in high volume cafes or coffee shops
- Continues to learn and educate themselves on whole bean knowledge, coffee blends, teas, bakery items, coffee brewing and blended products
- Passionate, friendly, diligent and a great team player
- Reliable and trustworthy
- Ability to display passion for everything about coffee
- Excellent communication and customer service skills
- A positive attitude with the ambition to progress
- Good organisational skills
Barista Additional Benefits:
- Free meals at work
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Company events including all company Christmas party
- Uniform provided
- Recognition schemes and people awards
- Family-friendly support, including enhanced maternity and paternity leave and adoption leave
- Day off on your birthday
- Referral bonuses
Who We Are:
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams. Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.
Contact Detail:
Houston & Hawkes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with the coffee culture in London, especially around Oxford Street. Knowing popular coffee trends and local preferences can help you connect with customers and demonstrate your passion for coffee during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or working in retail, showcasing your ability to provide excellent service will make you stand out as a candidate.
✨Tip Number 3
Learn about different brewing methods and coffee blends before your interview. Being knowledgeable about these topics will not only impress your potential employers but also show your commitment to continuous learning in the coffee industry.
✨Tip Number 4
Network with other baristas or coffee enthusiasts in London. Joining local coffee groups or attending events can provide valuable insights and connections that may lead to job opportunities at Houston & Hawkes.
We think you need these skills to ace Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-volume cafes or coffee shops. Emphasise your customer service skills and any relevant training or certifications related to coffee brewing and food preparation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences where you provided excellent service or learned about coffee blends and brewing methods, aligning with the values of Houston & Hawkes.
Showcase Your Skills: In your application, clearly outline your organisational skills and ability to work as part of a team. Provide examples of how you've managed stock levels or maintained high standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Houston & Hawkes
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different coffee blends, brewing methods, and food pairings to demonstrate your commitment to the role.
✨Highlight Your Customer Service Skills
Since the role involves delivering excellent customer service, be prepared to discuss specific examples of how you've provided outstanding service in previous positions. This could include handling difficult customers or going above and beyond to meet customer needs.
✨Demonstrate Teamwork and Reliability
Houston & Hawkes values team players, so be ready to talk about your experience working in a team environment. Highlight instances where you've collaborated with colleagues to achieve common goals and how your reliability has contributed to team success.
✨Prepare Questions About the Company
Research Houston & Hawkes and prepare thoughtful questions about their values, culture, and the specific role. This shows your genuine interest in the company and helps you determine if it's the right fit for you.
