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For Companies At a Glance
- Tasks: Manage daily operations and deliver exceptional customer service in a vibrant catering environment.
- Company: Join Houston & Hawkes, a dynamic independent caterer passionate about memorable experiences and sustainable food.
- Benefits: Enjoy flexible hours, a contributory pension scheme, free meals, and 25 days holiday plus bank holidays.
- Why this job: This role offers personal development, a fun team culture, and the chance to make a real impact.
- Qualifications: Previous experience in high-volume events, strong leadership skills, and a passion for food and customer service required.
- Other info: Be part of exciting company events and recognition schemes while working in a central London location.
The predicted salary is between 32000 - 36000 £ per year.
Location: London
Salary: £38,000 - £42,000 Negotiable based on experience
Shift Pattern: Variable - Five out of Seven Days
Houston & Hawkes have an exciting opportunity for an experienced catering Manager to work at our prestigious contract in the heart of London. If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of.
What You Really Want To Know:
- Working with an experienced and dynamic General Manager
- Personal development and mentoring guaranteed
- The opportunity to put your stamp in a unique venue
- The salary for this role is £38,000 - £42,000 negotiable, based on experience
- Central location
Catering Manager Duties:
- Responsible for managing the daily operations of a busy retail operation with a number of outlets
- To plan, lead and deliver exceptional customer service
- Create a culture of service and teamwork
- Manage and drive the Guest experience to build customer loyalty and increased sales
- Hold daily briefings with team to engage them on key messages and encourage discussion
- Making sure we are meeting the standards required by the client
- To ensure a 5* service is always delivered
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Seek opportunities to exceed customer and client expectations and increase sales
- To assist as directed with all aspects of preparation and presentation of food to the company's standard and ensuring adherence to legislation including HACCP.
- Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
- Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
- To assist the compilation and delivery of various management reports in Word, Excel
- Day to day management of the ordering process and stock control
- Working knowledge of HACCP & Health & Safety laws
Catering Manager Requirements:
- Previous experience with high volume events and corporate hospitality
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Positive attitude, professionalism and respect for others
- Have the ability to display a real passion for food, coffee and customer service
- Must be able to work within a team and without supervision
- An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
- Strong leadership qualities and excellent communication skills
- Must be computer literate and have experience in using excel spreadsheets
- Strong financial understanding and demonstrable budgeting management
- Good understanding of report writing and financial management
- Have creativity and a flair for marketing
Catering Manager Additional Benefits:
- Contributory pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance
- Company events including all company Christmas and summer parties
- Recognition schemes and people awards
- Family friendly support
- Uniform provided
- The holiday allowance is 25 days plus bank holidays
- Free meals at work
- Membership of CODE exclusively for Hospitality Professionals
Who we are:
Houston & Hawkes – is a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client's hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.
Catering Manager employer: Houston and Hawkes
Contact Detail:
Houston and Hawkes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Network with professionals in the catering and hospitality industry. Attend local events or join online forums where you can connect with current Catering Managers or those in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in catering and customer service. Being knowledgeable about current industry standards and innovations can set you apart during interviews and discussions with potential employers.
✨Tip Number 3
Prepare to discuss your previous experiences with high-volume events and corporate hospitality. Be ready to share specific examples of how you've successfully managed operations, exceeded customer expectations, and led a team in a fast-paced environment.
✨Tip Number 4
Showcase your leadership skills by volunteering for roles that allow you to manage teams or projects. This could be within your current job or through community events. Demonstrating your ability to lead and motivate others will be crucial for a Catering Manager position.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, especially with high volume events and corporate hospitality. Use specific examples to demonstrate your organisational skills and leadership qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how your previous experiences align with the responsibilities outlined in the job description, such as managing daily operations and ensuring exceptional customer service.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, financial understanding, and ability to work under pressure. These are crucial for the role of Catering Manager and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are essential in the catering industry.
How to prepare for a job interview at Houston and Hawkes
✨Showcase Your Leadership Skills
As a Catering Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, motivating staff, and creating a positive work environment. Share specific examples of how you've successfully managed a team during high-pressure situations.
✨Demonstrate Your Passion for Food and Service
This role requires a genuine passion for food and customer service. During the interview, express your enthusiasm for the culinary arts and share any relevant experiences that highlight your commitment to delivering exceptional service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in catering or hospitality and how you overcame them, particularly in high-volume settings.
✨Familiarise Yourself with HACCP and Regulations
Since compliance with health and safety regulations is crucial, brush up on your knowledge of HACCP and other relevant laws. Be ready to discuss how you ensure adherence to these standards in your previous roles.
