At a Glance
- Tasks: Support operations and coordinate exciting events across premium hospitality venues.
- Company: Join Houston & Hawkes, an award-winning contract caterer with a vibrant culture.
- Benefits: Enjoy a competitive salary, free meals, birthday off, and career progression.
- Other info: Celebrate achievements with summer parties and enjoy ongoing learning opportunities.
- Why this job: Be at the heart of dynamic operations and make every event unforgettable.
- Qualifications: Experience in operations or events, strong organisational skills, and a proactive attitude.
The predicted salary is between 45000 - 45000 £ per year.
- EVENTS & OPERATIONS SUPPORT MANAGER
- 40 Hours per Week | Monday to Friday | £45.000| London
Bring people, organisation and exceptional hospitality together.
At Houston & Hawkes, we know that outstanding operations don't happen by chance. They happen because of people who are organised, proactive and always one step ahead.
We're looking for an Events & Operations Support Manager to play a key role in supporting our Operations Manager and site teams across a diverse portfolio of premium workplace restaurants and hospitality venues.
From coordinating events and supporting day-to-day operations to managing administration, HR processes and invoicing, you'll be at the heart of keeping everything running smoothly.
This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment and loves bringing structure, organisation and energy to every working day.
THE ROLE
- Support Operations Manager with the day-to-day running of multiple sites
- Coordinate client events and ensure every detail is organised from start to finish
- Manage HR administration, onboarding paperwork and employee documentation
- Process invoices, purchase orders and support financial administration
- Maintain accurate records, reports and operational documentation
- Support recruitment, compliance and people administration
- Communicate confidently with clients, suppliers and internal teams
- Identify opportunities to improve processes and support operational excellence
- Provide hands-on support to sites whenever required
- WHAT YOU'LL BRING
- Previous experience within operations, events, hospitality or administration
- Excellent organisational and time management skills
- The ability to prioritise multiple tasks in a fast-paced environment
- Strong communication and relationship-building skills
- Excellent attention to detail
- Confidence using Microsoft Office and administrative systems
- A proactive, positive and solutions-focused approach
WHY JOIN HOUSTON & HAWKES?
- 40 hours per week, Monday to Friday
- Birthday off every year
- Enhanced maternity, paternity and adoption leave
- Free meals on duty
- Pension scheme
- Life assurance
- Employee Assistance Programme
- CODE Hospitality membership
- Foodie Socials, discovering the latest food, drink and hospitality trends
- Ongoing learning, development and genuine career progression
- Summer Awards Party celebrating our people and achievements
- An unforgettable Christmas Party at one of London's most outstanding venues
- ABOUT HOUSTON & HAWKES
Houston & Hawkes is an independent, award-winning contract caterer recognised for creating exceptional workplace hospitality.
As a Certified B Corp and recipient of the King's Award for Enterprise, we're passionate about looking after our people just as much as we look after our clients.
Ranked amongst the UK's Best Places to Work in Hospitality, we're proud to invest in our teams, celebrate success and create careers that people genuinely love.
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Events & Operations Support Manager in London employer: Houston and Hawkes - Head Office
Houston & Hawkes is an exceptional employer that values its employees by fostering a dynamic and inclusive work culture in the heart of London. With a strong emphasis on professional development, team collaboration, and a commitment to delivering premium hospitality experiences, employees are encouraged to grow their skills and advance their careers while enjoying the vibrant atmosphere of the city. The company offers competitive benefits and a supportive environment, making it an ideal place for those seeking meaningful and rewarding employment in the events and hospitality sector.
Contact Details:
Houston and Hawkes - Head Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events & Operations Support Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Houston and Hawkes - Head Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Houston and Hawkes - Head Office
Don't be shy about reaching out to Houston and Hawkes - Head Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events & Operations Support Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Houston and Hawkes - Head Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Houston and Hawkes - Head Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
