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- Tasks: Lead the Channels team and drive strategic projects for growth and optimisation.
- Company: Join a dynamic company with a fantastic culture and focus on innovation.
- Benefits: Enjoy 25 days annual leave, enhanced parental leave, and a MacBook for work.
- Other info: Collaborate with diverse teams and enjoy regular social events.
- Why this job: Make a real impact by optimising revenue and expanding our presence across platforms.
- Qualifications: 5+ years in strategy or operations with strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
About the Role: We're looking for a Senior Operations Manager to lead our Channels team and drive strategic projects across the business. This role is crucial for expanding Houst’s presence across booking platforms, conducting strategic pricing experiments, and implementing innovative revenue optimisation strategies. You’ll manage a team responsible for day-to-day channel operations, tackle complex integration challenges, and collaborate with diverse functions to deliver growth.
Responsibilities
- Expand Channels: Develop and execute strategies to grow our reach across booking platforms. Oversee seamless onboarding, API integrations, and functionality.
- Optimise Revenue: Experiment with pricing strategies to maximise nightly revenue, balancing occupancy with profitability.
- Track Performance: Analyse metrics to identify underperformance and implement data-driven solutions.
- Streamline Processes: Refine team workflows to enhance productivity and achieve quarterly OKRs.
- Lead the Team: Manage and mentor a high-performing team.
- Drive Strategic Projects: Oversee impactful initiatives that boost efficiency, revenue, and client satisfaction.
- Harness Data: Leverage tools like Looker, Tableau, and SQL to generate actionable insights and strategic recommendations.
- Collaborate Across Teams: Work with Product, Operations, Guest Experience, and Marketing teams to align on and execute channel strategies.
Qualifications
- 5+ years in strategy, operations, or a similar role in a high-growth or technology-driven environment.
- Experienced with pricing strategy and revenue optimisation.
- A track record of managing complex projects and collaborating across teams.
- Proven experience managing an operations team.
- Strong analytical skills and proficiency with tools like Looker, Tableau, and SQL.
- A passion for driving growth, improving processes, and delivering results.
Benefits
- Enviable company culture - we've put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work.
- Enhanced Parental Leave - Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender.
- Pension - We provide a pension scheme for all permanent employees, in line with government requirements.
- MacBook - For business use.
- 25 days annual leave - plus an extra day off on your birthday.
Senior Operations Manager (Channels) in London employer: Houst
Contact Detail:
Houst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager (Channels) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Operations Manager. Highlight your achievements in revenue optimisation and team management to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Houst.
We think you need these skills to ace Senior Operations Manager (Channels) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Operations Manager role. Highlight your experience in strategy, operations, and team management to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving growth and how your past experiences have prepared you for this role. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since this role involves leveraging data tools like Looker and Tableau, make sure to mention any relevant experience you have with these tools. We want to see how you’ve used data to drive decisions and optimise revenue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Houst
✨Know Your Channels
Before the interview, dive deep into the various booking platforms relevant to the role. Understand their strengths and weaknesses, and think about how you can expand Houst’s presence on them. This will show your genuine interest and strategic thinking.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis tools like Looker, Tableau, and SQL. Bring examples of how you've used these tools to drive revenue optimisation or improve processes in previous roles. Concrete examples will make your skills stand out.
✨Demonstrate Leadership Experience
Since this role involves managing a team, be ready to share specific instances where you've successfully led a team through challenges. Highlight your mentoring style and how you've helped team members achieve their goals.
✨Prepare for Strategic Discussions
Think about potential pricing strategies and revenue optimisation ideas you could propose. Be ready to discuss how you would tackle complex integration challenges and streamline processes. This shows you're not just reactive but proactive in driving growth.