Client Onboarding Executive

Client Onboarding Executive

Full-Time 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Onboard new properties and build lasting client relationships in the UK and Ireland.
  • Company: Join Houst, a fast-growing property management service revolutionising short-term accommodation.
  • Benefits: Enjoy a vibrant culture, WFH options, 25 days holiday, and enhanced parental leave.
  • Other info: Regular team socials and recognition for outstanding work await you!
  • Why this job: Make a real impact by transforming the hosting experience with technology.
  • Qualifications: Confident, detail-oriented individuals who thrive in fast-paced environments.

The predicted salary is between 31500 - 38500 £ per year.

We’re

Houst: A professional management service for properties.

Our mission is to make hosting on websites hassle‑free for everyone using technology to disrupt the short‑term accommodation sector.

We’ve grown fast.

Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings.

Responsibilities

  • Onboarding of new properties in UK and Ireland (Both remote calls and face‑face meetings in London).
  • Create lasting relationships with clients that build trust in the initial stages of the Houst partnership.
  • Guide new clients through the onboarding process, ensuring a seamless transition.
  • Set up client accounts, including property details and service requirements.
  • Provide clear communication and training on Houst's services and tools.
  • Address and resolve any initial client concerns or issues.
  • Collaborate with internal teams (e. g., sales, operations) to ensure smooth service delivery.

Qualifications

  • A confident people person who enjoys meeting people and developing new working relationships.
  • You have a ‘get it done’ mentality, you love rolling up your sleeves and achieving challenging objectives.
  • Detail Oriented: Excel at creating highly detailed inventories and can extract information from hosts to ensure it is as accurate as possible.
  • You are organised and efficient with your time.
  • You're able to thrive working alone or within a small local team.
  • You are excited about using technology to transform an industry.
  • Demonstrated ability to excel in a start‑up or other challenging fast‑paced environment.
  • You have a good knowledge of London.
  • An interest in travel and property.

Benefits

  • Benefits Enviable company culture – we’ve put time into getting our work culture just right.
  • Regular team social events, company-wide recognition of outstanding work.
  • WFH Tuesdays and Thursdays
  • Enhanced Parental Leave – Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender Pension
  • Mac Book
  • 25 days paid holiday (plus public holidays) plus an extra day off on your birthday (because who wants to work on your birthday)
  • #J-18808-Ljbffr

Client Onboarding Executive employer: Houst

At Houst, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Sales Lead, you'll not only drive global sales but also have the opportunity to mentor a talented team, ensuring both personal and professional growth. With competitive compensation, uncapped bonuses, and a commitment to employee development, Houst is the perfect place for ambitious individuals looking to make a meaningful impact in the international market.

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Contact Details:

Houst Recruitment Team

We think you need these skills to ace Client Onboarding Executive

Client Relationship Management
Onboarding Process Management
Clear Communication
Training Skills
Problem Resolution
Collaboration with Internal Teams
Attention to Detail