At a Glance
- Tasks: Onboard new properties and build lasting client relationships in the UK and Ireland.
- Company: Join Houst, a fast-growing property management service revolutionising short-term accommodation.
- Benefits: Enjoy a vibrant culture, WFH options, 25 days holiday, and enhanced parental leave.
- Other info: Regular team socials and recognition for outstanding work in a supportive environment.
- Why this job: Make a real impact by transforming the hosting experience with technology.
- Qualifications: Confident, detail-oriented individuals who thrive in fast-paced environments and love meeting new people.
The predicted salary is between 30000 - 40000 £ per year.
We’re
Houst: A professional management service for properties.
Our mission is to make hosting on websites hassle‑free for everyone using technology to disrupt the short‑term accommodation sector.
We’ve grown fast.
Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings.
Responsibilities
- Onboarding of new properties in UK and Ireland (Both remote calls and face‑face meetings in London).
- Create lasting relationships with clients that build trust in the initial stages of the Houst partnership.
- Guide new clients through the onboarding process, ensuring a seamless transition.
- Set up client accounts, including property details and service requirements.
- Provide clear communication and training on Houst's services and tools.
- Address and resolve any initial client concerns or issues.
- Collaborate with internal teams (e. g., sales, operations) to ensure smooth service delivery.
Qualifications
- A confident people person who enjoys meeting people and developing new working relationships.
- You have a ‘get it done’ mentality, you love rolling up your sleeves and achieving challenging objectives.
- Detail Oriented: Excel at creating highly detailed inventories and can extract information from hosts to ensure it is as accurate as possible.
- You are organised and efficient with your time.
- You're able to thrive working alone or within a small local team.
- You are excited about using technology to transform an industry.
- Demonstrated ability to excel in a start‑up or other challenging fast‑paced environment.
- You have a good knowledge of London.
- An interest in travel and property.
Benefits
- Benefits Enviable company culture – we’ve put time into getting our work culture just right.
- Regular team social events, company-wide recognition of outstanding work.
- WFH Tuesdays and Thursdays
- Enhanced Parental Leave – Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender Pension
- Mac Book
- 25 days paid holiday (plus public holidays) plus an extra day off on your birthday (because who wants to work on your birthday)
- #J-18808-Ljbffr
Client Onboarding Executive in London employer: Houst Limited.
Houst Limited. offers a dynamic and supportive work environment where innovation and collaboration thrive. As an Onboarding & Relationship Specialist, you will benefit from flexible working arrangements, opportunities for professional growth, and a culture that values proactive engagement and teamwork. Located in London, you'll enjoy the unique advantage of blending remote work with in-person interactions, making every day varied and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Client Onboarding Executive in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Houst Limited..
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Houst Limited.? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Houst Limited.'s careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Client Onboarding Executive in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Client Onboarding Executive role at Houst Limited., tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Houst Limited.
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Houst Limited. operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Houst Limited.. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Houst Limited..
