Housr in Manchester is seeking an Operations Manager to lead our Customer Support & Retention team, shaping processes for new product launches and scaling our operations. You will coach the team, leverage data, and drive improvements across the customer journey.
You will own escalations, partner with stakeholders, and ensure fast, accurate responses while building scalable support content and self-service options.
Operations Manager - Customer Support & Process Excellence in Manchester employer: Housr
Housr is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic hybrid work environment based in Manchester. With a strong focus on client relationships, employees benefit from comprehensive training, collaborative culture, and opportunities for career advancement while enjoying travel perks and a supportive team atmosphere.
