Housr is seeking a Customer Support & Retention Representative in Manchester to be the heartbeat of our customer operations. You will help students find homes and manage their Housr utility packages, delivering a warm, proactive service across email, chat and phone.
You will own cancellation and retention efforts, turning objections into opportunities to save accounts, while working with stakeholders to resolve complex queries.
Customer Support & Retention Specialist in Manchester employer: Housr
Housr is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic hybrid work environment based in Manchester. With a strong focus on client relationships, employees benefit from comprehensive training, collaborative culture, and opportunities for career advancement while enjoying travel perks and a supportive team atmosphere.
