Housr is seeking a Customer Support & Retention Representative in Manchester to be the heartbeat of our customer operations. You will help students find homes and manage their Housr utility packages, delivering a warm, proactive service across email, chat and phone.
You will own cancellation and retention efforts, turning objections into opportunities to save accounts, while working with stakeholders to resolve complex queries.
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Customer Support & Retention Specialist in Manchester employer: Housr
Housr is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic hybrid work environment based in Manchester. With a strong focus on client relationships, employees benefit from comprehensive training, collaborative culture, and opportunities for career advancement while enjoying travel perks and a supportive team atmosphere.
