Housr in Manchester seeks an Operations Manager to lead our Customer Support & Retention team as we scale across the UK and North America. You’ll own operations behind new product launches, optimize processes and coach the team to deliver faster, clearer results.
You’ll report to the Senior Operations Manager and collaborate with stakeholders to implement scalable processes, drive self-service and AI-enabled support, and ensure smooth billing for thousands of students.
Customer Operations Leader (Experience & Growth) in Manchester employer: Housr
Housr is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic hybrid work environment based in Manchester. With a strong focus on client relationships, employees benefit from comprehensive training, collaborative culture, and opportunities for career advancement while enjoying travel perks and a supportive team atmosphere.
