The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
We are looking for a commercially focused DLO Commercial Manager to support the growth, performance and development of our Direct Labour Organisation. This is a key role at the centre of repairs, finance, operational delivery and business planning, helping Housing Solutions make informed, evidence-based decisions about the future expansion of in-house services.
You will develop and monitor the DLO trading model, working closely with Finance and operational colleagues to ensure clear, accurate reporting on costs, income, productivity, performance and value for money. You will also lead the preparation of robust business cases for service growth, comparing in-house and external delivery models and identifying risks, opportunities and investment requirements.
The role will involve developing productivity and utilisation analysis, creating insight reports and dashboards, supporting data quality improvements, and helping operational leaders translate performance information into practical service improvements. You will work across teams including Repairs, Finance, Data Insight, Digital, Compliance, Strategic Asset Management and senior leaders to ensure the DLO has the commercial insight needed to deliver effective, efficient and resident-focused services.
About you
You will have a strong commercial, financial analysis or quantity surveying background, ideally gained within housing, construction, infrastructure, repairs, maintenance or a similar service delivery environment. You will be confident building financial models, developing business cases and translating complex data into clear, practical insight that supports decision-making.
We are looking for someone who is analytical, curious and delivery-focused, with the ability to challenge assumptions constructively and work collaboratively across a range of teams and stakeholders. You will be comfortable operating in a developing area of the business, shaping new ways of working and helping to improve systems, processes and reporting.
You will bring a commercial mindset, a strong focus on value for money and the confidence to influence colleagues at different levels. Experience of repairs, maintenance, asset management, data analysis, process improvement or AI-driven reporting tools would be an advantage.
The successful applicant will require a basic Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.
About Us
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
Why Choose Us
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our 'Healthy Lives, Healthy Minds' programme.
Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We'd love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign . As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
DLO Commercial Manager in Maidenhead employer: Housing Solutions
At Housing Solutions, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and collaboration. As a Works Planner, you will benefit from a structured environment that encourages professional growth and development, while also enjoying a healthy work-life balance with our flexible shift patterns. Join us in making a meaningful impact in the community through effective service delivery and teamwork.
