At a Glance
- Tasks: Analyse customer feedback and data to identify patterns and propose improvements.
- Company: Join a forward-thinking organisation dedicated to enhancing housing quality.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on LEAN principles and teamwork.
- Why this job: Make a real difference in residents' lives by driving service enhancements.
- Qualifications: Strong analytical skills and a passion for improving customer experiences.
The predicted salary is between 51750 - 63250 £ per year.
Housing Quality Network is seeking a Root Cause Analyst who is naturally curious and analytical to understand what matters most to our residents and colleagues.
You will draw on customer feedback, complaints and operational data to identify patterns, map customer journeys, and propose practical improvements.
Collaborating across teams, you will influence stakeholders and embed LEAN principles to deliver lasting service enhancements.
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Root Cause Analyst | Flexible Working & Improvement in Yeovil employer: Housing Quality Network
Abri is an exceptional employer that prioritises employee well-being and development, offering a flexible working environment that allows you to balance your professional and personal life. With a dynamic HR Business Partnering team, you'll have the opportunity to collaborate with diverse stakeholders while contributing to a culture of excellence and continuous improvement. Join us in making Abri a great place to work, where your passion for HR can truly make a difference.
