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- Tasks: Lead a dynamic repairs team to deliver top-notch maintenance services.
- Company: Join Abri, a company dedicated to high-quality homecare and customer satisfaction.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Why this job: Shape the future of home repairs while inspiring a passionate team.
- Qualifications: Strong leadership skills and technical knowledge in repairs.
- Other info: Opportunity to work across London, Bracknell, and Yeovil.
The predicted salary is between 36000 - 60000 £ per year.
Are you a natural leader with a passion for delivering excellent repair and maintenance services? We’re looking for a dedicated Assistant Director of HomeCare – Repairs to lead our repairs team, drive service improvement, and ensure our customers receive the highest quality care for their homes.
You’ll lead the delivery of the responsive repairs and minor works teams across Abri and be accountable for the delivery of high-quality property Response Repairs Service, Minor Repairs, Specialist Repairs, Damp, Mould & Disrepair, and department complaint handling across Octavia/London housing stock (c5000).
You’ll play a key role within Abri where you’ll work closely with stakeholders across the business to create a seamless, customer-focused service that balances efficiency, quality, and value for money as well as ensuring that we’re compliant and adhere to policy and all regulatory requirements.
Our customers are at the very heart of everything we do, and it’s our priority to make sure the services we provide are high quality and are undertaken with a commercial and customer-based ethos.
We’re looking for someone with strong technical knowledge, proven leadership skills, and the ability to inspire and motivate a team. You’ll make sure that repairs are completed right first time and that our homes remain safe, comfortable, and well maintained.
You’ll work collaboratively with colleagues across the business and the senior leadership team on innovative ways of working, to develop and drive improvements across the service areas. Giving our colleagues clear direction on goals and expectations – we want to build on the excellent reputation that Abri has!
You’ll have a strong work ethic, be driven to succeed and have the ability to lead, inspire and engage our colleagues, demonstrating effective, visible and transformational leadership whilst embodying our values and behaviours.
There will be requirements to travel and work from other offices in London, Bracknell and Yeovil.
If you’re ready to make a real impact, lead by example, and help shape the future of our repairs service, we’d love to hear from you!
Assistant Director of Homecare - Repairs in Yeovil employer: Housing Quality Network
Contact Detail:
Housing Quality Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Homecare - Repairs in Yeovil
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare and repairs sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've inspired and motivated teams in the past. This will help them see you as the perfect fit for leading their repairs team.
✨Tip Number 3
Be proactive! If you find a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially around delivering high-quality services and customer satisfaction.
We think you need these skills to ace Assistant Director of Homecare - Repairs in Yeovil
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your leadership skills and experience in repairs and maintenance. We want to see how your background aligns with our mission at StudySmarter!
Showcase Your Passion: Let your enthusiasm for delivering excellent service shine through! Share specific examples of how you've improved services or led teams in the past. We love seeing candidates who are genuinely excited about making a difference.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate when candidates communicate effectively, just like we do at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Housing Quality Network
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and maintenance services. Familiarise yourself with common issues like damp, mould, and disrepair, as well as the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired or motivated your colleagues, or improved service delivery. Be ready to discuss your leadership style and how it aligns with the company's values and behaviours.
✨Customer Focus is Key
Since the role revolves around delivering high-quality care for customers, be prepared to talk about how you prioritise customer satisfaction. Share specific instances where you've gone above and beyond to ensure a positive experience for clients, and how you plan to maintain this focus in your new role.
✨Collaborate and Innovate
Think about ways you've worked collaboratively with other departments to drive improvements. Be ready to discuss innovative ideas you've implemented in previous roles and how you can bring that same spirit of collaboration to the team at Abri. Highlight your ability to adapt and find solutions that benefit both the company and its customers.
