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- Tasks: Manage tenant arrears and support income management in a community housing setting.
- Company: Community housing provider focused on positive tenant experiences.
- Benefits: Generous annual leave, pension contributions, and ongoing learning support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Positive customer service skills and a full driving license required.
- Other info: Flexible working locations with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A community housing provider is looking for a Rent Support Officer to manage tenant arrears and support income management. The successful candidate will work flexibly from various locations, including Warrington. This role requires positive customer service skills, a full driving license, and the ability to meet targets effectively.
Generous benefits, including annual leave, pension contributions, and ongoing learning support, make this a rewarding position in a fast-paced environment.
Rent Support Officer — Arrears Prevention & Tenancy Support in Warrington employer: Housing Quality Network
Contact Detail:
Housing Quality Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Support Officer — Arrears Prevention & Tenancy Support in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant support and arrears management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Think of examples where you've gone above and beyond for clients or resolved conflicts effectively. This will demonstrate your ability to handle the challenges of the Rent Support Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Rent Support Officer — Arrears Prevention & Tenancy Support in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Rent Support Officer role. Highlight your experience in managing tenant arrears and any customer service skills that align with what we’re looking for.
Showcase Your Flexibility: Since this role involves working from various locations, let us know about your flexibility in your application. Mention any previous experiences where you adapted to different environments or schedules.
Highlight Relevant Skills: Don’t forget to emphasise your skills in income management and target achievement. We want to see how you’ve successfully met targets in the past, so share specific examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Housing Quality Network
✨Know Your Stuff
Make sure you understand the role of a Rent Support Officer inside out. Familiarise yourself with tenant arrears management and income support strategies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires positive customer service skills, think of examples from your past experiences where you've successfully helped customers or resolved conflicts. Be ready to share these stories during the interview to demonstrate your ability to connect with tenants.
✨Flexibility is Key
The job involves working from various locations, so be prepared to discuss your flexibility and adaptability. Highlight any previous roles where you had to manage your time effectively or work in different environments to show that you can thrive in a fast-paced setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
